11x
Overview
11x is a company that specializes in providing AI-powered digital workers designed to automate and enhance sales and customer service operations. Their flagship products, Alice and Jordan, are AI-driven solutions that help businesses scale their sales and customer interactions without increasing headcount. These digital workers operate 24/7, integrating seamlessly with existing systems to streamline processes and improve efficiency.
Industry: Artificial Intelligence
Ideal Customer Profiles: The ideal customers for 11x's products are businesses looking to scale their sales and customer service operations without increasing headcount. This includes startups, enterprises, and companies with a strong focus on growth, efficiency, and automation in their go-to-market strategies.
Website: 11x.ai
LinkedIn: http://linkedin.com/company/11x-ai
Products
Alice - AI Sales Development Representative
Alice is an AI-powered Sales Development Representative that automates the entire sales outreach process, from prospecting to booking meetings, operating 24/7 to drive growth without increasing headcount.
Features
Automated Lead Generation
Description: Alice automates the process of finding and researching prospects, personalizing messages, and booking meetings. This feature allows businesses to source high-quality leads every day without manual intervention.
Benefit: Businesses can expand their pipeline and engage more prospects efficiently, leading to increased sales opportunities.
Hyper-Personalized Outreach
Description: Alice uses AI-powered insights to generate prospect-specific information, enabling highly customized outreach. This level of personalization is beyond human capability and directly impacts conversion rates.
Benefit: Increased engagement rates and higher conversion rates due to personalized communication with prospects.
Automated Follow-Up
Description: Alice automates follow-up interactions to ensure consistent engagement with prospects, filling calendars with qualified sales opportunities.
Benefit: Ensures no leads are lost due to lack of follow-up, maintaining a steady flow of sales opportunities.
24/7 Operation
Description: Alice operates continuously without breaks, allowing businesses to engage with prospects at any time, across different time zones.
Benefit: Maximizes sales opportunities by engaging with prospects around the clock.
Seamless Integration
Description: Alice integrates with existing sales and marketing tools, streamlining the sales process and reducing the need for multiple platforms.
Benefit: Simplifies the sales stack, reducing costs and improving efficiency.
Jordan - AI Phone Representative
Jordan is an AI-powered phone representative capable of handling inbound and outbound calls at scale, speaking multiple languages, and continuously improving through real-time analytics.
Features
Automated Call Handling
Description: Jordan manages both inbound and outbound calls, covering sales and customer support functions. This feature eliminates the need for a large team of phone representatives.
Benefit: Reduces operational costs and increases efficiency by automating call handling.
Unlimited Call Scale
Description: Jordan can handle an unlimited number of calls simultaneously, allowing businesses to scale their phone operations without additional resources.
Benefit: Enables businesses to manage high call volumes without hiring additional staff.
Self-Improving AI
Description: Jordan leverages real-time analytics to continuously learn and improve its performance with each call, enhancing its ability to interact with customers effectively.
Benefit: Improves customer interactions over time, leading to better customer satisfaction and retention.
Calendar Integration
Description: Jordan integrates with calendar tools to schedule meetings efficiently, ensuring that appointments are set at convenient times for both parties.
Benefit: Streamlines the appointment scheduling process, saving time and reducing scheduling conflicts.
CRM Integration
Description: Jordan seamlessly updates CRM systems with call details, ensuring that all customer interactions are recorded and accessible for future reference.
Benefit: Maintains accurate and up-to-date customer records, improving data management and follow-up processes.
Testimonials
"Building our outreach strategy with Alice at its core has delivered outstanding results for our business, shifting our sales function from tedious prospect work to spending the majority of our time in new customer meetings."
Fredrik Eriksson, CCO & Co-Founder
"Using Alice, we've been able to reach buyers at some of the largest enterprises in the world, generating a consistently high volume of meetings. She's also helped us consolidate our Sales Stack, from 5 separate platforms into just Alice."
Che Sampat, Founder at ChargebackStop
"Alice has been a game-changer for our SDR team. Her ability to zero in on ideal prospects and craft personalized outreach has dramatically increased our engagement rates. It's like having an extra team member who works 24/7, always focused and never misses a beat."
Amr Mashlah, Founder & CEO at Zelt
Customer Stories
ChargebackStop
Problem: Needed to reach buyers at large enterprises
Value Add: Alice helped reach buyers at some of the largest enterprises in the world, generating a consistently high volume of meetings. She also helped consolidate their Sales Stack from 5 separate platforms into just Alice.
Outcome: Opened up a world of enterprise deals on autopilot and consolidated their sales stack
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