Domo
Overview
Domo is a cloud-native data experience platform that empowers businesses to make data-driven decisions by providing real-time insights through AI-powered data experiences. It integrates data from various sources, offering tools for business intelligence, data integration, app creation, and governance, all within a secure and scalable environment.
Industry: Business Intelligence
Ideal Customer Profiles: Domo's ideal customers are businesses of all sizes, particularly those in need of comprehensive data integration and analytics solutions. This includes BI teams, finance teams, IT departments, marketing teams, sales teams, and operations teams across various industries looking to leverage data for improved decision-making and operational efficiency.
Website: domo.com
LinkedIn: http://linkedin.com/company/domotalk
Products
Business Intelligence & Analytics
Domo's BI & Analytics platform offers real-time data insights with customizable, interactive dashboards that are easy to use, enabling users to make informed decisions quickly.
Features
Real-time Data Insights
Description: Provides users with up-to-the-minute data insights, allowing for timely decision-making and strategic planning.
Benefit: Users can make informed decisions quickly, improving business agility and responsiveness.
Intuitive Visualizations
Description: Offers customizable, interactive dashboards that allow users to visualize data in a way that is easy to understand and actionable.
Benefit: Enhances data comprehension and facilitates better communication of insights across teams.
Self-service Analytics
Description: Empowers users to create their own reports and dashboards without needing IT support, streamlining the analytics process.
Benefit: Increases efficiency and reduces dependency on technical teams for data analysis.
AI-Powered Insights
Description: Utilizes AI to generate insights and automate data processes, enhancing the scalability and impact of data analytics.
Benefit: Improves the accuracy and speed of data-driven decisions, leveraging AI for deeper insights.
Embedded Analytics
Description: Allows businesses to securely share data and analytics with external stakeholders, enhancing collaboration and transparency.
Benefit: Facilitates better partnerships and customer relationships through shared insights.
Data Integration
Domo's Data Integration platform connects over 1,000 data sources, providing a centralized, single source of truth for businesses.
Features
Comprehensive Data Integration
Description: Connects to a wide range of data sources, including cloud, on-premise, and proprietary systems, to centralize data management.
Benefit: Ensures all business data is accessible and integrated, improving data consistency and reliability.
Cloud Integration
Description: Seamlessly integrates with cloud data warehouses, enabling businesses to leverage cloud storage and computing capabilities.
Benefit: Enhances data accessibility and scalability, supporting large-scale data operations.
ETL Tools
Description: Provides user-friendly, drag-and-drop tools for extracting, transforming, and loading data, simplifying data preparation processes.
Benefit: Reduces the complexity and time required for data preparation, allowing users to focus on analysis.
Data Writeback
Description: Enables users to write data back to source systems, ensuring data accuracy and consistency across platforms.
Benefit: Maintains data integrity and supports real-time data updates.
Data Security
Description: Implements robust security measures to protect data across all environments, including user permissions and compliance workflows.
Benefit: Ensures data privacy and compliance, safeguarding sensitive information.
App Creation Tools
Domo's App Creation Tools offer both low-code and pro-code options, enabling businesses to build custom applications that automate processes and insights.
Features
Low-code Development
Description: Allows users to create applications with minimal coding, making app development accessible to non-technical users.
Benefit: Accelerates app development and reduces the need for extensive technical resources.
Pro-code Development
Description: Provides advanced coding tools for developers to create complex applications quickly and efficiently.
Benefit: Enables the creation of sophisticated applications tailored to specific business needs.
Task Automation
Description: Automates routine business processes, reducing manual effort and increasing operational efficiency.
Benefit: Frees up resources and improves productivity by automating repetitive tasks.
App Distribution
Description: Facilitates the distribution of applications across the organization, ensuring all users have access to the tools they need.
Benefit: Enhances collaboration and ensures consistent access to business applications.
Role-specific Solutions
Description: Enables the creation of applications tailored to specific roles within the organization, enhancing decision-making and process automation.
Benefit: Improves the relevance and impact of applications by aligning them with user needs.
Domo.AI
Domo.AI leverages artificial intelligence to enhance data processing, insights generation, and automation, providing scalable data experiences.
Features
AI-Powered Data Processing
Description: Utilizes AI to process large volumes of data efficiently, generating insights at scale.
Benefit: Enhances the speed and accuracy of data analysis, enabling faster decision-making.
AI Model Management
Description: Offers tools for managing AI models, ensuring they are up-to-date and effective in generating insights.
Benefit: Improves the reliability and effectiveness of AI-driven insights.
AI Service Layer
Description: Provides a layer of AI services that integrate with existing workflows, enhancing data-driven processes.
Benefit: Streamlines the integration of AI into business operations, improving efficiency.
Augmented Analytics
Description: Combines AI with traditional analytics to provide enhanced insights and recommendations.
Benefit: Offers deeper insights and more actionable recommendations, improving decision-making.
Jupyter Integration
Description: Integrates with Jupyter notebooks, allowing data scientists to leverage familiar tools for advanced analytics.
Benefit: Supports advanced data analysis and model development using popular data science tools.
Embedded Analytics
Domo's Embedded Analytics allows businesses to securely share data and insights with external stakeholders, enhancing collaboration and transparency.
Features
Secure Data Sharing
Description: Enables businesses to share data and analytics with external partners and customers securely.
Benefit: Facilitates collaboration and transparency, improving relationships with external stakeholders.
Interactive Dashboards
Description: Provides customizable dashboards that allow users to interact with data and gain insights.
Benefit: Enhances user engagement and understanding of data through interactive visualizations.
Data Storytelling
Description: Allows users to create narratives around data, making insights more accessible and understandable.
Benefit: Improves communication of insights and supports data-driven storytelling.
Collaboration Tools
Description: Offers tools for collaboration, enabling teams to work together on data analysis and insights generation.
Benefit: Enhances teamwork and ensures all stakeholders are aligned on data insights.
Mobile Access
Description: Provides mobile access to analytics, allowing users to access data and insights on the go.
Benefit: Increases flexibility and ensures users can make data-driven decisions anytime, anywhere.
Quantitative Benefits
"345% ROI over 3 years"
"Over $1M in increased revenue"
"<6 month payback period"
"455% ROI over 3 years"
"$16M benefits present value"
"$13.2M net present value"
"Domo handles trillions of rows, millions of updates, all with sub-second query times."
"We have over two billion rows of data, and we can see that over half of it has never been accessed."
"345% return on investment (ROI)"
"Less than 6 month payback period"
"Increased revenue of $1,120,048"
"Finance and business labor savings of $1,107,893"
"Technical labor savings of $246,198"
"Return on Investment (ROI) of 455%"
"$13.2 million net present value (NPV)"
Testimonials
"We've seen the game-changing impact that immediate access to great data can have on teams and organizations."
Alessandro Ventura, Chief Information Officer at Unilever
"We use Domo throughout the entire organization, from the people that build the clubs and work in the warehouse all the way up to our executives."
David Damitz, Global Business Intelligence Team Lead at TaylorMade Golf
"What I love about Domo is that it's really democratizing data across the enterprise."
Josh Stan, Director of Corporate Development & Reporting at Dal-Tile
"I think the best parts of our day are spent in Domo, exploring data. Finding new ways to understand the data and then visualizing the data so that we can add value across the organization."
Dominic Blosil, CFO at Traeger
"Using the tiles of the Magic ETL, that is revolutionary of no code....It is where end users are empowered to take the data and do with it what they want because they don't have to write code against it."
Bruce Harris, Director of Finance Applications at Torchy's Tacos
"Building the healthcare metrics quick start app let us pull in data points from systems and departments. In doing so, we found new ways that we and other health care organizations can use data to solve problems, explore new ideas, make better decisions, and learn what works best for our staff and the patients and families we serve."
Niranjani Radhakrishnan, Director of the Center for Information and Analytics at Regional One Health
"Domo allows us to react and pivot on a daily basis. We can see what is happening in real time & make changes within a week, which is unheard of for us. The opportunity to iterate and make quick decisions is very powerful."
Amber McMillan, Senior Vice President of Fitness and Weight Loss
"The thing I love about Domo is that it doesn't care where the data comes from, you just pipe it in and then use it however you want."
Josh Stan, Director of Corporate Development & Reporting at Dal-Tile
Source: Data Experience Platform | Domo
"This data helps us sell to customers better, get in touch with them better, and really learn from them so we can boost our customer lifetime value."
Katie Russell, Digital Marketing Coordinator at Cozy Earth
Source: Data Experience Platform | Domo
"Domo lets us unify information from different sources in a single place in an agile, secure, and reliable way."
Daniel Scherer, Head of Demand at Theraskin
Source: Data Experience Platform | Domo
"We partnered with Domo as a data science solution to make us smarter about our estimation process with automation and improved speed."
Jonathan Berkowsky, Senior Manager of Global Media Insights at NBA
Source: Data Experience Platform | Domo
"What we couldn't accomplish with the previous BI tool, we were able to establish in a week. That includes connecting the data, manipulating the data, and visualizing it in Domo."
Dominic Blosil, CFO at Traeger
Source: Why should you use Domo? | Domo
"I have zero technical background, but here I am creating really custom and amazing visualizations in very little time. I would say it's almost easier to learn than Excel."
Angela Stizza, Director, Operational Strategy & Performance Improvement at Rakuten
Source: Why should you use Domo? | Domo
"One of our healthcare partners said the work we've been doing over the last five weeks leveraging Domo [for embedded analytics] has been the most exciting work he's seen us do in the last ten years."
Paul Hepperla, VP Solution Strategy, Cold Chain at Emerson
Source: Why should you use Domo? | Domo
"We built an executive dashboard that provides a central view into the entire organization and we use it as a meeting agenda for our weekly meetings to walk through business KPIs."
Nick Peterson, Director of Financial Planning
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"Domo shifted our reporting from a highly-siloed structure to one built upon interdepartmental collaboration and trust."
Nicholas Hughes, Associate Director, Revenue Analytics
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"We have over two billion rows of data, and we can see that over half of it has never been accessed. Not only that, but we have a lot of sensitive information that not everyone should have access to. The metadata – the data about the data we put in Domo – is critical to maintaining compliance."
Dave Luna, Senior Technical Specialist for Data Analytics at CAE USA
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"Domo connected to our legacy data system within four or five minutes. They can really walk the talk."
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"When the metrics are telling us something is wrong or something is going well, we can identify and act on it very quickly. Our data is delivered to us in a very automated, easily consumable way."
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"Domo brings all the data into a single repository. It eliminates stovepipe reporting that happens with Excel and Tableau, because everybody is working from the same environment, using the same data and the same tool."
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"Domo saves us from doubt. We don't have to question where the data is coming from and if it is accurate. We've taken the manual processes out of it, and now we can focus on results."
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
"We ran out of scale, ran out of performance on the previous platforms."
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
Customer Stories
Unilever
Problem: Needed immediate access to great data across teams and organizations
Value Add: Domo provided immediate access to great data
Outcome: Achieved game-changing impact on teams and organizations through immediate access to great data
TaylorMade Golf
Problem: Needed data access throughout the entire organization
Value Add: Domo provided data access from warehouse workers to executives
Outcome: Achieved data access and usage throughout the entire organization, from people building clubs and working in the warehouse to executives
Dal-Tile
Problem: Needed to democratize data across the enterprise
Value Add: Domo provided a platform that democratizes data
Outcome: Successfully democratized data across the enterprise
Traeger
Problem: Needed to explore and visualize data to add value across the organization
Value Add: Domo provided tools for exploring and visualizing data
Outcome: Achieved the ability to explore data, find new ways to understand it, and visualize it to add value across the organization
Torchy's Tacos
Problem: Needed to empower end users to work with data without coding
Value Add: Domo provided Magic ETL with no-code tiles
Outcome: Empowered end users to take data and use it as they want without writing code
Regional One Health
Problem: Needed to pull data points from various systems and departments
Value Add: Domo provided the ability to build a healthcare metrics quick start app
Outcome: Found new ways to use data to solve problems, explore new ideas, make better decisions, and learn what works best for staff, patients, and families
Cozy Earth
Problem: Needed to improve customer engagement and boost customer lifetime value
Value Add: Domo provided data insights that helped improve customer interactions and understanding
Outcome: Improved ability to sell to customers, communicate with them better, and learn from them, leading to increased customer lifetime value
Source: Data Experience Platform | Domo
Theraskin
Problem: Needed to unify information from different sources
Value Add: Domo provided a platform to unify information from different sources in a single place
Outcome: Achieved agile, secure, and reliable information unification from various sources
Source: Data Experience Platform | Domo
NBA
Problem: Needed to improve their estimation process
Value Add: Domo provided a data science solution to enhance the estimation process
Outcome: Achieved smarter estimation processes with automation and improved speed
Source: Data Experience Platform | Domo
ESPN
Problem: Needed to improve service issue tracking and customer experience.
Value Add: Domo provided tools for tracking service issues and customer experience.
Outcome: ESPN can now track service issues, monitor customer experience, and detect issues faster with Domo.
Source: Why should you use Domo? | Domo
BBVA
Problem: Needed to optimize products for different geographical markets.
Value Add: Domo provided data insights to understand customer needs in different geographies.
Outcome: BBVA optimized their products to meet the needs of customers in different geographical areas.
Source: Why should you use Domo? | Domo
Cisco
Problem: Needed to expand data program beyond Marketing department.
Value Add: Domo provided a platform that could be used across different departments.
Outcome: Cisco expanded their data program from Marketing throughout other departments in the company.
Source: Why should you use Domo? | Domo
TaylorMade
Problem: Needed to share data and insights across the company.
Value Add: Domo provided a platform for company-wide data and insight sharing.
Outcome: TaylorMade successfully used Domo to share data and insights with employees across the company.
Source: Why should you use Domo? | Domo
CAE USA
Problem: They had over two billion rows of data, much of which had never been accessed, and contained sensitive information that not everyone should have access to.
Value Add: Domo provided metadata management capabilities, which were critical for maintaining compliance and controlling access to sensitive information.
Outcome: They were able to see that over half of their data had never been accessed, and they could maintain compliance by managing access to sensitive information using Domo's metadata capabilities.
Source: Serve the business with unbelievable speed, agility, and scale. | Domo
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