Exceed.ai
Overview
Exceed.ai is a conversational marketing and sales platform that leverages AI to automate lead engagement, qualification, and meeting scheduling. It helps businesses increase productivity and sales by ensuring every lead is followed up with, nurtured, and qualified through human-like conversations across multiple channels such as email, chat, and SMS.
Industry: Conversational AI
Ideal Customer Profiles: Exceed.ai is ideal for marketing and sales teams in businesses that handle a high volume of leads and need to automate the lead engagement and qualification process. It is particularly beneficial for companies looking to scale their sales operations without significantly increasing headcount.
Website: exceed.ai
LinkedIn: http://linkedin.com/company/exceedai
Twitter: http://twitter.com/exceedai?lang=bn
Products
AI-Powered Assistant
Exceed.ai's AI-Powered Assistant automates lead follow-up and engagement with two-way human-like conversations, ensuring no lead is missed and every interaction is personalized.
Features
Automated Lead Engagement
Description: The AI assistant engages leads through personalized, human-like conversations via email and SMS, ensuring every lead is followed up with promptly.
Benefit: Increases lead engagement rates and ensures no lead is neglected, maximizing marketing investment.
AI Lead Qualification
Description: The assistant asks qualifying questions to determine if a lead is sales-ready, automating the qualification process and passing qualified leads to sales reps.
Benefit: Reduces the time sales reps spend on unqualified leads, increasing their efficiency and focus on closing deals.
Meeting Scheduler
Description: The AI assistant schedules meetings with qualified leads directly into sales reps' calendars, eliminating the back-and-forth of scheduling.
Benefit: Saves time and ensures that sales reps have a steady stream of meetings with qualified leads.
CRM Integration
Description: The assistant automatically updates the CRM with the latest lead status, ensuring that all lead information is current and accurate.
Benefit: Maintains accurate lead data, reducing administrative tasks for sales and marketing teams.
Conversational Nurturing
Description: The AI assistant nurtures leads by identifying their decision points and providing relevant information to guide them through the sales funnel.
Benefit: Increases the likelihood of conversion by providing leads with the information they need at the right time.
Website Chatbot
The Website Chatbot converts website visitors into qualified leads by engaging them in real-time conversations and scheduling meetings for sales teams.
Features
Lead Conversion
Description: The chatbot engages website visitors in real-time, converting them into qualified leads by answering their questions and scheduling meetings.
Benefit: Increases the conversion rate of website visitors into leads, maximizing the value of website traffic.
Conversion Rate Optimization
Description: The chatbot is designed to optimize the conversion rate of website visitors by providing timely and relevant interactions.
Benefit: Enhances the effectiveness of the website as a lead generation tool.
Lead Quality Improvement
Description: By engaging visitors with relevant questions, the chatbot ensures that only high-quality leads are passed to sales teams.
Benefit: Improves the quality of leads entering the sales funnel, increasing the likelihood of successful conversions.
Automated Meeting Scheduling
Description: The chatbot schedules meetings with qualified leads directly into sales reps' calendars, streamlining the scheduling process.
Benefit: Reduces the time and effort required to schedule meetings, allowing sales reps to focus on closing deals.
AI-Powered Conversations
Description: The chatbot uses AI to understand and respond to visitor inquiries in a human-like manner, enhancing the user experience.
Benefit: Provides a seamless and engaging experience for website visitors, increasing the likelihood of lead conversion.
Conversational Nurturing
Exceed.ai's Conversational Nurturing engages existing leads in personalized, human-like dialogues at scale, helping to identify and convert sales-ready leads.
Features
Scalable Engagement
Description: The AI assistant engages existing leads in personalized conversations, nurturing them through the sales funnel.
Benefit: Increases the likelihood of converting existing leads into sales-ready opportunities.
Lead Discovery
Description: The nurturing process helps identify leads that are ready to move forward in the sales process, increasing the number of sales-ready leads.
Benefit: Maximizes the value of existing leads by identifying those ready for sales engagement.
Personalized Communication
Description: Conversations are tailored to each lead based on their profile and interactions, providing a personalized experience.
Benefit: Enhances lead engagement by providing relevant and personalized interactions.
Journey-Based Nurturing
Description: The AI assistant identifies where each lead is in their journey and provides nurturing based on their specific needs.
Benefit: Increases conversion rates by providing leads with the right information at the right time.
AI-Driven Insights
Description: The assistant uses AI to gather insights from lead interactions, helping to refine and improve the nurturing process.
Benefit: Continuously improves the effectiveness of lead nurturing efforts.
Lead Reactivation
Exceed.ai's Lead Reactivation identifies and re-engages dormant leads, maximizing the return on marketing investments by uncovering hidden sales opportunities.
Features
Dormant Lead Identification
Description: The AI assistant identifies dormant leads within the existing database and re-engages them with personalized communication.
Benefit: Uncovers hidden sales opportunities within the existing lead database.
Marketing ROI Enhancement
Description: By reactivating dormant leads, the assistant helps maximize the return on marketing investments.
Benefit: Increases the overall effectiveness and ROI of marketing efforts.
Comprehensive Lead Coverage
Description: Ensures that no lead is left unengaged, providing comprehensive coverage of all potential sales opportunities.
Benefit: Reduces the risk of missing out on potential sales opportunities.
AI-Driven Engagement
Description: The assistant uses AI to engage dormant leads with relevant and personalized communication, increasing the likelihood of reactivation.
Benefit: Improves the chances of converting dormant leads into active sales opportunities.
Journey-Based Reactivation
Description: The assistant identifies the decision points of dormant leads and provides nurturing based on their specific needs.
Benefit: Increases the likelihood of reactivating dormant leads by providing them with the right information at the right time.
Customer Renewals
Exceed.ai automates the customer renewal process, identifying which customers need a human touch and optimizing customer success management productivity.
Features
Automated Renewal Process
Description: The AI assistant automates the customer renewal process, identifying which customers require human intervention.
Benefit: Reduces churn by ensuring timely and appropriate customer engagement during the renewal process.
Churn Reduction
Description: By automating renewals and identifying at-risk customers, the assistant helps reduce customer churn rates.
Benefit: Increases customer retention and lifetime value.
CSM Productivity Optimization
Description: The assistant optimizes customer success management productivity by automating routine tasks and focusing human efforts where needed.
Benefit: Allows customer success teams to focus on high-value activities, improving overall productivity.
AI-Driven Customer Insights
Description: The assistant gathers insights from customer interactions to inform and improve the renewal process.
Benefit: Enhances the effectiveness of customer renewal strategies.
Journey-Based Customer Engagement
Description: The assistant engages customers based on their journey and needs, providing relevant information to facilitate renewals.
Benefit: Increases the likelihood of successful renewals by providing customers with the right information at the right time.
Quantitative Benefits
"Exceed allows us to increase productivity by 35% by focusing on closing deals instead of wasting time on repetitive tasks and chasing unqualified leads"
"Exceed helping us increase sales-ready leads by 25%."
"With Exceed we've managed to hit 109% of our sales goals"
"Up to 2X sales qualified leads"
"Reduce your cost of acquisition by 75%"
"10% more post-event qualified meetings"
"7.5% increase in conversion rate"
"Find 3X more sales-ready leads"
"Reduce cost of acquisition (CAC) by 70%."
"81% more qualified leads per Sales Rep"
"By implementing Exceed we grew our conversion rates by 25%."
"75 Monthly Hours Saved"
"Beat forecasts and qualified 13 sales opportunities with more SQLs still in the pipeline"
"Exceed made it possible for half of the sales development team to increase its pipeline"
"Exceed's output equaled one full-time SDR and is projected to cost 50% less"
"One SDR hit 104% of quota with Exceed vs. 87% without"
"Engagement campaigns take 20%-25% of sales' time."
"Exceed's virtual assistant tool has been a game changer in our Sales Department. The VI sends frequent emails, checks our sales reps' calendars to schedule calls based on their availability, as well as updates our CRM with their status."
"I have increased my productivity 10 fold and my client interaction has increased dramatically. This is my first month using the product and my sales are up!"
"Demandbase increases quota attained by 19.5%"
"I have increased my productivity 10 fold"
Testimonials
"Exceed allows us to increase productivity by 35% by focusing on closing deals instead of wasting time on repetitive tasks and chasing unqualified leads"
Yoav Shetrit, Sales Team Manager at Exceed.ai
Source: #1 Conversational Marketing and Sales Platform - Exceed.ai
"Exceed is helping us to amplify our pipeline and scale our customer experience, ensuring that every lead is getting touched. With Exceed we've managed to hit 109% of our sales goals"
John Dering, Sr. Director, ABM and Marketing Technology at Demandbase
Source: #1 Conversational Marketing and Sales Platform - Exceed.ai
"By implementing Exceed we grew our conversion rates by 25%. Our team of representatives were speaking with engaged shoppers, who were ready to schedule an appointment and complete their purchase."
Aaron Wood, Chief Strategist at ClearShift
Source: ClearShift Grew Conversion Rates by 25% Using Conversion AI
"There had been so many uncontacted prospects who we thought had disappeared, which Exceed has helped us re-engage with. It turned out they were still in the market, and in some cases just wanted a follow-up or a meeting! These are the sort of things that our team would not be able to do manually."
Aaron Wood, Chief Strategist at ClearShift
Source: ClearShift Grew Conversion Rates by 25% Using Conversion AI
"The biggest thing with business today is that everyone is looking for a digital solution, what they're missing is the human element, we think that technology is the conduit while the basis is human interaction. By using Exceed we've been able to scale our marketing efforts and customer communication while retaining the human interaction"
Aaron Wood, Chief Strategist at ClearShift
Source: ClearShift Grew Conversion Rates by 25% Using Conversion AI
"Exceed is helping us to amplify our pipeline and scale our customer experience, ensuring that every lead is getting a touch. I don't know how we would have done it without something like Exceed"
John Dering, Sr. Director of ABM Technology & Strategy at Demandbase
Source: How Demandbase Hits 109% of their Sales Goal with Exceed AI
"As our use of Exceed gets better every quarter, our cost per opportunity will go down, our output per SDR will go up. The overall impact that Exceed has on our pipeline and ROI should go up pretty dramatically."
John Dering, Sr. Director of ABM Technology & Strategy at Demandbase
Source: How Demandbase Hits 109% of their Sales Goal with Exceed AI
"Exceed's virtual assistant tool has been a game changer in our Sales Department. The VI sends frequent emails, checks our sales reps' calendars to schedule calls based on their availability, as well as updates our CRM with their status. Exceed also provides us with weekly analytics that helps us understand and track the effectiveness of our outreach efforts. Not to mention, Hadas and her team are so quick to respond when I have questions and are always available to hop on Zoom to clarify any concerns. Exceed's VI's are literally like having 3 additional employees who effectively work around the clock to schedule appointments"
Victoria R., Director of Sales
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
"The service is a game changer. I have increased my productivity 10 fold and my client interaction has increased dramatically. This is my first month using the product and my sales are up!"
Ray F.
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
"Exceed does a great job at taking leads and bringing them through the early stages of the sales funnel to ensure quality and suitability. It has improved our conversion rate significantly."
David E., Operations Manager
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
"The AI assistant takes up the responsibility of handling the long initial conversation with the leads, which the sales team sometimes despises."
Mohamed T., Marketing Consultant
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
"Exceed is helping us to amplify our pipeline and scale our customer experience, ensuring that every lead is getting touched. I don't know how we would have done it otherwise."
Source: AI Marketing, Lead Engagement & Qualification - Exceed.ai
"We have scheduled more appointments than ever. Easy setup. Integration with our CRM is seamless. Onboarding has been a joy so far."
Ray F, Director
Customer Stories
Clearshift
Problem: Needed to increase sales-ready leads
Value Add: Exceed.ai helped increase the number of sales-ready leads, allowing the team to focus on qualified buyers who were ready to meet and complete their purchase
Outcome: Achieved a 25% increase in sales-ready leads
Source: #1 Conversational Marketing and Sales Platform - Exceed.ai
Demandbase
Problem: Needed to amplify pipeline and scale customer experience
Value Add: Exceed.ai helped ensure that every lead was touched, amplifying the pipeline and scaling the customer experience
Outcome: Managed to hit 109% of their sales goals
Source: #1 Conversational Marketing and Sales Platform - Exceed.ai
Elkem
Problem: Needed to drive more pipeline from email and website visitors
Value Add: Exceed.ai's conversational marketing platform helped follow up, nurture, and qualify leads using two-way email conversations
Outcome: Improved lead follow-up and qualification process
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
On24
Problem: Needed to drive more pipeline from email and website visitors
Value Add: Exceed.ai's conversational marketing platform helped follow up, nurture, and qualify leads using two-way email conversations
Outcome: Improved lead follow-up and qualification process
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
SugarCRM
Problem: Needed to drive more pipeline from email and website visitors
Value Add: Exceed.ai's conversational marketing platform helped follow up, nurture, and qualify leads using two-way email conversations
Outcome: Improved lead follow-up and qualification process
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
Hearst
Problem: Needed to drive more pipeline from email and website visitors
Value Add: Exceed.ai's conversational marketing platform helped follow up, nurture, and qualify leads using two-way email conversations
Outcome: Improved lead follow-up and qualification process
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
Comeet
Problem: Needed to drive more pipeline from email and website visitors
Value Add: Exceed.ai's conversational marketing platform helped follow up, nurture, and qualify leads using two-way email conversations
Outcome: Improved lead follow-up and qualification process
Source: Exceed.ai Reviews 2024: Details, Pricing, & Features | G2
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