ExecVision
Overview
ExecVision is a conversation intelligence platform that leverages AI and machine learning to analyze and transcribe customer-facing interactions, providing actionable insights to improve sales, support, and customer success. The platform is designed to enhance sales coaching, customer experience, and compliance by surfacing key insights from conversations, enabling organizations to drive performance improvements and behavioral change among their teams.
Industry: Software
Ideal Customer Profiles: ExecVision's ideal customers are sales managers, customer success teams, and organizations looking to improve their sales effectiveness, customer experience, and compliance through conversation intelligence. These customers are typically in industries that rely heavily on customer interactions, such as sales, support, and customer success.
Website: execvision.io
LinkedIn: http://linkedin.com/company/execvision
Twitter: http://twitter.com/execvision_io
Products
Conversation Intelligence Platform
ExecVision's Conversation Intelligence Platform uses AI and machine learning to transcribe and analyze customer interactions, providing actionable insights that drive performance improvements and behavioral change.
Features
Data Extraction and Insights
Description: The platform ingests, analyzes, and transcribes voice and web conference interactions, leveraging AI to surface valuable insights. This helps businesses identify key behaviors that impact outcomes and replicate them across future conversations.
Benefit: Users can make more informed decisions and develop better customer experiences by understanding what customers and prospects are actually telling them.
Smart Alerts
Description: ExecVision provides real-time or trend alerts for conversation activity, keywords, and phrases. These alerts are customizable and can automatically add conversations with specified parameters to a library.
Benefit: Managers and executives can stay informed about critical conversation activities and trends, allowing for timely interventions and decision-making.
Performance Dashboards
Description: The platform offers dashboards that track and measure conversation quality, performance, and coaching. These dashboards serve as Mission Control for reps, managers, and executives, providing a single system of record for performance tracking.
Benefit: Organizations can execute continuous efforts to improve performance by understanding how coaching activities impact outcomes.
Keyword and Topic Detection
Description: The platform continuously learns and updates models based on the organization’s unique language, identifying words that move deals through the pipeline or remove customer frustration.
Benefit: Users can optimize conversations by focusing on language that positively impacts customer interactions and sales outcomes.
Advanced Search and Trend Analysis
Description: ExecVision's search engine is powered by conversation metadata and CRM fields, allowing users to explore trends and pivot within conversations to uncover insights such as spikes in competitor mentions or seasonal changes in customer contact reasons.
Benefit: Users can quickly identify and act on trends that may affect sales and customer satisfaction, leading to more strategic decision-making.
Sales Coaching Success Kit
The Sales Coaching Success Kit provides resources and tools to help organizations build effective sales coaching programs and cultures, enhancing team performance and driving revenue growth.
Features
Ultimate Sales Coaching Playbook
Description: This playbook outlines the benefits of sales coaching and provides guidance on designing an efficient and effective coaching program.
Benefit: Organizations can improve sales team performance by implementing structured and impactful coaching programs.
Call Recording Diagnostic
Description: This diagnostic tool helps organizations assess how effectively they are utilizing call recordings compared to best-in-class organizations.
Benefit: Organizations can identify areas for improvement in their call recording practices, leading to better insights and coaching outcomes.
Coaching Program vs. Coaching Culture Quiz
Description: This quiz helps organizations understand the differences between having a coaching program and fostering a coaching culture, and assesses their current coaching efforts.
Benefit: Organizations can transition from a basic coaching program to a comprehensive coaching culture, enhancing overall team performance.
Revenue Leader’s Guide to Building a Coaching Culture
Description: This guide provides strategies for building a coaching culture that drives behavior change, increases performance, and attracts top talent.
Benefit: Organizations can create a sustainable coaching culture that continuously improves team performance and attracts skilled professionals.
Quantitative Benefits
"We've seen a 31% increase in closed-won opportunities with ExecVision."
"31% Lift in Closed-Won Opportunities With ExecVision"
"90% of reps listening to calls each week"
"242% lift in coaching activity"
"Multi-Line Sports & Entertainment Company Sees 31% Lift in Closed-Won Opportunities With ExecVision"
"Leading Custom Research & Analytics Firm Sees 35% Gain in First-Call Conversions to Sales Pipeline"
Testimonials
"We've seen a 31% increase in closed-won opportunities with ExecVision."
Marc Jackson at Madison Square Garden
Source: ExecVision | Conversation Intelligence That Drives Behavior Change
"Our teams watch the game film to improve on the court and the ice. When sales reps and managers heard their own tape, their calls got better overnight and it transformed our culture."
John Abbamondi, EVP, Ticketing, Suites & Hospitality at Madison Square Garden
Source: How Madison Square Garden Closed 31% More Deals With ExecVision
"Dan Breault, EVP of Franchise Sales & Strategic Growth at REMAX Integra North America shares how visibility into calls has allowed his team to share best practices from anywhere."
Dan Breault, EVP of Franchise Sales & Strategic Growth at RE/MAX Integra
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
"Tom Nelson, Director of Revenue Operations at OnDeck Capital, shares how ExecVision has given him visibility into who's coaching, what they're coaching, and how it's impacting the team's performance."
Tom Nelson, Director of Revenue Operations at OnDeck Capital
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
"Amanda Rice, Senior Director of Sales Operations & Enablement at Schoology, shares how scorecards and call coaching has enabled her teams to gain alignment on what 'good' looks like in order to be more consistent."
Amanda Rice, Senior Director of Sales Operations & Enablement at Schoology
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
Customer Stories
Madison Square Garden
Problem: Needed to improve sales performance
Value Add: ExecVision provided a platform to increase closed-won opportunities
Outcome: Achieved a 31% increase in closed-won opportunities with ExecVision
Source: ExecVision | Conversation Intelligence That Drives Behavior Change
QGenda
Problem: Transition from primarily email outreach to phone prospecting
Value Add: ExecVision helped the team understand what good conversations look and sound like
Outcome: Improved results in phone prospecting (specific outcome not provided)
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
Hanover Research
Problem: Difficulty in reviewing calls and scaling up coaching program
Value Add: ExecVision provided insights into what was really being said in sales conversations
Outcome: 35% gain in first-call conversions to sales pipeline
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
Levelset
Problem: Need to improve customer success conversations and spot churn faster
Value Add: ExecVision enabled regular call reviews for both sales and customer success teams
Outcome: Performance lift in sales and cross-departmental successes in customer success (specific metrics not provided)
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
RE/MAX Integra
Problem: Lack of visibility into fully remote sales team
Value Add: ExecVision provided visibility into calls, allowing the team to share best practices from anywhere
Outcome: Improved visibility and sharing of best practices (specific metrics not provided)
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
OnDeck Capital
Problem: Lack of visibility into coaching practices and their impact
Value Add: ExecVision gave visibility into who's coaching, what they're coaching, and how it's impacting the team's performance
Outcome: Improved visibility into coaching practices and their impact (specific metrics not provided)
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
Schoology
Problem: Lack of consistency across calls
Value Add: ExecVision provided scorecards and call coaching, enabling teams to gain alignment on what 'good' looks like
Outcome: More consistency across calls (specific metrics not provided)
Source: Our Customers, Revolutionary Teams Using ExecVision | ExecVision
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