Make
Overview
Make is a powerful visual automation platform that allows users to connect apps, design workflows, and automate tasks without the need for coding. It is trusted by over 500,000 users globally and is designed to boost productivity across various business functions such as marketing, sales, operations, IT, HR, and customer experience. Make replaces traditional linear and non-intuitive iPaaS platforms by offering a more flexible and intuitive solution for building complex automations.
Industry: Automation Software
Ideal Customer Profiles: Make is ideal for fast-scaling organizations and businesses looking to enhance productivity through automation. It caters to non-developers who want to design workflows without coding, as well as companies in need of automating processes across marketing, sales, operations, IT, HR, and customer experience.
Website: make.com
LinkedIn: http://linkedin.com/company/itsmakehq
Products
Workflow Automation Platform
Make allows users to visually create, build, and automate workflows without limits, offering a more intuitive and flexible solution compared to traditional iPaaS platforms.
Features
Drag-and-Drop Interface
Description: Users can easily automate workflows by dragging and dropping apps into the platform, allowing for the creation of both simple and complex processes without coding.
Benefit: Simplifies the automation process, making it accessible to users without technical expertise.
Workflow Templates
Description: Provides thousands of free templates that users can customize to match their specific workflow needs, helping them get started quickly with automation.
Benefit: Saves time and effort in designing workflows from scratch, allowing users to focus on customization.
Visual Automation
Description: Enables users to visually design and automate workflows, making it easier to understand and manage complex processes.
Benefit: Enhances user experience by providing a clear and intuitive way to manage automations.
Cross-Functional Automation
Description: Supports automation across various business functions such as marketing, sales, operations, IT, HR, and customer experience.
Benefit: Increases efficiency and productivity across the organization by automating repetitive tasks.
Efficiency Boost
Description: Automates tasks to drive efficiency, allowing businesses to operate with the equivalent of additional employees at a fraction of the cost.
Benefit: Reduces operational costs and increases output by automating routine tasks.
Sales Workflow Automation
Make integrates with existing sales systems to automate processes, helping businesses close more deals faster by eliminating manual tracking and processing.
Features
Sales Integration
Description: Integrates with existing sales systems to automate tracking and processing of sales activities, reducing the need for manual intervention.
Benefit: Prevents lost opportunities and increases sales efficiency by automating sales processes.
Automated Outreach
Description: Automates the process of sending personalized outreach messages and follow-up calls, and tracks prospects in CRM systems.
Benefit: Enhances sales performance by ensuring timely and personalized communication with prospects.
Prospecting Automation
Description: Automates repetitive and time-consuming prospecting tasks, allowing sales teams to focus on closing deals.
Benefit: Increases sales productivity by freeing up time for more strategic activities.
Contract Automation
Description: Automates the drafting, reviewing, and distribution of contracts, reducing compliance errors and speeding up the sales cycle.
Benefit: Streamlines the contracting process, reducing delays and errors.
Lead Response Automation
Description: Automates lead follow-up processes to significantly reduce response times, improving the chances of closing deals.
Benefit: Increases conversion rates by ensuring quick and efficient lead follow-up.
Operations Workflow Automation
Make connects mission-critical tools to automate operations, optimizing processes for managing projects, data, and inventory.
Features
Process Optimization
Description: Automates operational processes to optimize project management, data handling, and inventory management.
Benefit: Improves operational efficiency by reducing manual workload and errors.
Tool Integration
Description: Integrates with tools like SAP, Monday, and Airtable to automate operations across siloed systems.
Benefit: Enhances collaboration and communication between different operational tools.
Inventory Management Automation
Description: Automates the management and tracking of inventory and stock, providing real-time insights into operations.
Benefit: Reduces inventory errors and improves supply chain efficiency.
Project Management Automation
Description: Automates project management tasks by connecting existing tools, preventing scope creep and budget overruns.
Benefit: Keeps projects on track by automating routine management tasks.
Data Management Automation
Description: Automates data management workflows to prevent inaccuracies and improve decision-making.
Benefit: Ensures data accuracy and reliability, supporting better business decisions.
IT Workflow Automation
Make automates IT workflows to enhance efficiency, connecting IT tools for tasks like systems monitoring and user account management.
Features
IT Workflow Integration
Description: Integrates IT tools to automate workflows, reducing manual intervention and process delays.
Benefit: Improves IT efficiency by automating routine tasks and preventing errors.
System Monitoring Automation
Description: Automates system monitoring to prevent failures and maintain system reliability and performance.
Benefit: Enhances system uptime and reliability by proactively addressing potential issues.
User Account Management Automation
Description: Automates user account management tasks, reducing the time spent on manual account setup and verification.
Benefit: Increases security and productivity by ensuring accurate and timely account management.
System Documentation Automation
Description: Automates the management and updating of system documentation, ensuring it remains current and accurate.
Benefit: Reduces confusion and improves team efficiency by maintaining up-to-date documentation.
Data Management Automation
Description: Automates data management workflows to prevent inaccuracies and improve decision-making.
Benefit: Ensures data accuracy and reliability, supporting better business decisions.
HR Workflow Automation
Make automates HR processes to support efficient data management throughout the employee lifecycle, from onboarding to offboarding.
Features
HR Data Management
Description: Automates the management of employee data throughout their lifecycle, connecting existing HR tools for seamless data flow.
Benefit: Reduces manual data entry and errors, improving HR efficiency.
Candidate Sourcing Automation
Description: Automates candidate sourcing by connecting HR tools and introducing AI to streamline the recruitment process.
Benefit: Speeds up the recruitment process and improves candidate matching.
Time Tracking Automation
Description: Automates time tracking and time-off management, ensuring accuracy and reducing manual errors.
Benefit: Improves payroll accuracy and reduces administrative workload.
Employee Offboarding Automation
Description: Automates employee offboarding tasks, ensuring a smooth transition and compliance with company policies.
Benefit: Reduces the administrative burden and ensures a consistent offboarding process.
Employee Onboarding Automation
Description: Automates the onboarding process by connecting HR tools to email accounts, databases, and more.
Benefit: Accelerates the onboarding process and improves new employee experience.
Quantitative Benefits
"How Automation Can Help Reduce Lead Response Times by 99%"
"Make drives unprecedented efficiency within our business in ways we never imagined. It's having an extra employee (or 10) for a fraction of the cost."
"How Scentia Saves 10/hrs a Week with Client Onboarding Automation"
Testimonials
"Make drives unprecedented efficiency within our business in ways we never imagined. It's having an extra employee (or 10) for a fraction of the cost."
Cayden Phipps, COO at Shop Accelerator Martech
Source: Make | Automation Software | Connect Apps & Design Workflows
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
Erkki Markus, Product Owner at Smaily
Source: Make | Automation Software | Connect Apps & Design Workflows
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."
Andreas Stryz, CTO & Co-founder at FINN
Source: Make | Automation Software | Connect Apps & Design Workflows
"I can't count the number of hours I've saved by using Make. Every single day is simpler because of Make's automation."
Kimberly D, Owner at Media Production
Source: Make | Automation Software | Connect Apps & Design Workflows
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
Philipp Weidenbach, Head of Operations at Teleclinic
Source: Make | Automation Software | Connect Apps & Design Workflows
Customer Stories
TeleClinic
Problem: Scaling operations during fast growth cycles
Value Add: Make helped implement automation solutions to scale without the common overheads seen in fast growth cycles.
Outcome: TeleClinic was able to scale their operations, take friction out of their processes, reduce costs, and relieve their support team.
Source: Automate Operations | Get Teams & Tools Working Together | Make
FINN
Problem: Needed to be price-competitive in the car subscription sector
Value Add: Make (formerly Integromat) helped FINN automate their processes, allowing them to operate efficiently with a compact team
Outcome: FINN successfully built a car subscription service using Make, HubSpot, and Airtable
Source: Automate IT Workflows | Your Ticket To Efficiency | Make
Flexiple
Problem: Finding top tech talent for other companies in a competitive market
Value Add: Make helped automate their recruitment process
Outcome: Flexiple was able to stand out from competitors in finding great talent for startups
Source: Automate HR processes | Support Your People Better | Make
Scentia
Problem: Inefficient client onboarding process
Value Add: Make helped streamline their customer onboarding process using forms, Airtable, and Make
Outcome: Saves 10 hours per week with client onboarding automation
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