Tool Details

Orum icon

Orum

Overview

Orum is an AI-powered live conversation platform designed to enhance sales teams' productivity by automating the dialing process, providing advanced analytics, and facilitating team collaboration. The platform integrates with popular sales tools to streamline workflows and improve sales outcomes.

Industry: Sales Technology

Ideal Customer Profiles: Orum's ideal customers are sales teams in mid-sized to large organizations looking to increase their call volume, improve sales productivity, and enhance team collaboration through AI-driven solutions.

Website: orum.com

LinkedIn: http://linkedin.com/company/orumhq

Twitter: http://twitter.com/OrumHQ

Products

Dialer

Orum's AI-powered dialer automates manual dialing, detects voicemails, filters out bad numbers, and navigates phone directories, allowing sales reps to focus on conversations rather than repetitive tasks.

Features

Increased Call Activity

Description: The dialer increases call activity by five times and improves connect rates with features like Hot Numbers, which optimize the dialing process.
Benefit: Sales reps can connect with more prospects in less time, increasing their chances of closing deals.

Power and Parallel Dialing

Description: This feature allows reps to control dialing speed and call multiple numbers simultaneously, reducing the time spent on each call.
Benefit: Reps experience less burnout and can book more meetings by efficiently managing their call time.

Objection Detection & Transcription

Description: The dialer transcribes calls and flags common objections, providing insights into sales tactics and areas for improvement.
Benefit: Sales teams can quickly adapt and refine their strategies based on real-time feedback.

Automated Data Management

Description: Orum's AI cleans and updates call lists automatically, reducing the need for manual data entry and ensuring data accuracy.
Benefit: Sales teams save time and reduce errors, allowing them to focus on selling.

High-Quality Audio

Description: The dialer ensures clear audio quality with minimal delay, enhancing the effectiveness of sales pitches.
Benefit: Prospects receive a professional and engaging experience, increasing the likelihood of successful sales.

Salesfloor

Orum's Salesfloor recreates the dynamic environment of a physical sales floor in a virtual setting, enabling teams to collaborate, learn, and celebrate achievements from anywhere.

Features

Team Collaboration

Description: Salesfloor allows teams to conduct call blitzes, fostering a collaborative and energetic environment that motivates sales reps.
Benefit: Teams can maintain high energy levels and motivation, leading to increased call volumes and better sales outcomes.

Accelerated Learning

Description: The platform provides tools for rapid onboarding and feedback, helping new reps learn quickly and adopt best practices.
Benefit: New sales reps become productive faster, reducing ramp time and increasing overall team efficiency.

Real-Time Updates

Description: Salesfloor offers real-time notifications and updates on team achievements and milestones, keeping everyone informed and engaged.
Benefit: Sales teams can celebrate successes and stay motivated, fostering a positive and competitive atmosphere.

Improved Conversation Rates

Description: The collaborative environment of Salesfloor leads to higher conversation rates, as reps are more engaged and motivated.
Benefit: Higher conversation rates translate to more opportunities and potential sales.

Achievement Celebrations

Description: The platform highlights key achievements and milestones, allowing teams to celebrate successes together.
Benefit: Recognizing achievements boosts morale and encourages continued high performance.

Analytics

Orum's analytics provide comprehensive insights into sales performance, helping teams identify areas for improvement and optimize their strategies.

Features

Comprehensive Performance Metrics

Description: The analytics platform offers a centralized view of key performance metrics, allowing managers to track team performance effectively.
Benefit: Managers can make informed decisions to enhance team productivity and sales outcomes.

Call Outcome Tracking

Description: Analytics track call outcomes using dispositions, providing insights into successful and unsuccessful sales tactics.
Benefit: Sales teams can refine their strategies based on data-driven insights, improving overall effectiveness.

Feedback Loops

Description: The platform facilitates open feedback loops, enabling continuous improvement and development for sales reps.
Benefit: Reps receive constructive feedback, helping them improve their skills and performance.

Advanced Filtering

Description: Advanced filters allow users to drill down into specific data, uncovering areas for improvement and optimization.
Benefit: Teams can focus on specific issues and address them effectively, leading to better sales results.

Optimal Call Timing

Description: Analytics use call data to determine the best times to contact prospects, optimizing dialing schedules for maximum impact.
Benefit: Reps can increase their chances of successful connections by calling at the most opportune times.

Call Library

Orum's Call Library centralizes call data, enabling sales teams to learn from past interactions and improve their performance through self-guided training.

Features

Centralized Learning

Description: The Call Library stores past call data, allowing teams to review and learn from previous interactions to identify best practices.
Benefit: Sales reps can continuously improve by learning from successful calls, leading to better performance.

Self-Guided Training

Description: Reps can independently access and review call recordings, reducing the need for in-person coaching sessions.
Benefit: Teams save time and resources while empowering reps to take charge of their own development.

Enhanced Collaboration

Description: Call tagging and sharing features improve communication and collaboration among managers, ensuring alignment across the team.
Benefit: Managers can coordinate more effectively, leading to a more cohesive and efficient sales strategy.

Audio & Transcripts

Description: The library allows users to save and access call recordings and AI-generated transcripts for easy review and analysis.
Benefit: Reps can quickly revisit calls to refine their techniques and address any issues.

Playlists & Tags

Description: Users can organize calls into playlists and use tags to categorize them, making it easy to find relevant calls based on specific topics.
Benefit: Reps can efficiently access and learn from calls that are most relevant to their needs.

Integrations

Orum integrates seamlessly with popular sales platforms, ensuring that all tools work together to enhance sales processes and outcomes.

Features

Comprehensive Tool Integration

Description: Orum integrates with major sales platforms like Apollo, HubSpot, Salesforce, Salesloft, and Outreach, synchronizing call data and activities.
Benefit: Sales teams can streamline their workflows and ensure data consistency across all tools.

Workflow Synchronization

Description: The platform ensures that call data and activities are synchronized with existing workflows, minimizing disruptions and maximizing efficiency.
Benefit: Teams can maintain their established processes while benefiting from Orum's advanced features.

Multi-Platform Support

Description: Orum supports integration with multiple platforms, allowing teams to choose the tools that best fit their needs.
Benefit: Flexibility in tool selection enables teams to optimize their sales processes.

International Calling

Description: Orum supports international calling, allowing sales teams to reach prospects in over 40 countries.
Benefit: Teams can expand their reach and tap into new markets, increasing their potential customer base.

Custom Pricing Options

Description: Orum offers custom pricing options for enterprise customers, ensuring that solutions are tailored to specific business needs.
Benefit: Organizations can receive a pricing plan that aligns with their budget and requirements.

Quantitative Benefits

"Thanks to Orum, our reps would hit 200 calls in a day, a task that previously would have taken them an entire week. That's a 400% improvement in productivity"

"5x more connects"

"5x call activity and with Orum's Hot Numbers, experience a 22% average connect rate."

"Thanks to Orum, we've been able to double quarter after quarter and 60% of our meetings are coming from cold calling"

"200% More calls per rep"

"4X more conversations"

"3X More efficient"

"On average, reps have a 6% higher conversation rate when they dial in the Salesfloor."

"110 More Meetings"

"50% More Meetings"

"2X More Meetings"

"5X Increase in connects"

"400% Improvement in call productivity"

"How Crunchbase gained 400% in call productivity"

"Workato books 60% of sales meetings over the phone"

"Datarails builds 60% productivity boost for top reps"

"How IntelAgree saw a 207% increase in pipeline"

"Beyond Identity sees 4x more conversations"

"Salsify triples their pipeline instantly using Orum"

"CodeSecure sees a 5X increase in closed-won with Orum"

"Planhat increases booked meetings by 3X with Orum"

"Sisu triples booked demos and builds a phone-first culture with Orum"

Testimonials

"Thanks to Orum, our reps would hit 200 calls in a day, a task that previously would have taken them an entire week. That's a 400% improvement in productivity"

Anthony Nava, Sr. Sales Development Manager

Source: Orum - The Live Conversation Platform

"Thanks to Orum, we've been able to double quarter after quarter and 60% of our meetings are coming from cold calling"

Cody Tse, Director of Sales Development

Source: Orum - Dialer

"Orum has drastically improved the efficiency, effectiveness and productivity of my team. The platform has not only led to more productivity, more meetings, and faster ramp, but it's also improved SDR mentality"

Teddi Wolfer, Director of Global Sales Development

Source: Orum - Salesfloor

Customer Stories

Crunchbase

Problem: Low call productivity

Value Add: Orum helped increase call productivity significantly

Outcome: Gained 400% in call productivity

Source: Orum - Customer Stories

ShipStation

Problem: Challenges with inbound sales

Value Add: Orum provided a solution for high octane inbound sales

Outcome: Improved inbound sales performance

Source: Orum - Customer Stories

Workato

Problem: Difficulty in booking sales meetings over the phone

Value Add: Orum provided a platform to increase phone-based sales meetings

Outcome: 60% of sales meetings booked over the phone

Source: Orum - Customer Stories

Backblaze

Problem: Integration challenges

Value Add: Orum provided strong integration capabilities

Outcome: Thrived through Orum's integration capabilities

Source: Orum - Customer Stories

Maropost

Problem: Lack of effective outbound motion

Value Add: Orum provided tools to build outbound sales motion

Outcome: Built a thriving outbound motion

Source: Orum - Customer Stories

QTS

Problem: Low call volume per rep per day

Value Add: Orum provided tools to increase call volume

Outcome: Doubled calls per rep per day

Source: Orum - Customer Stories

Datarails

Problem: Low productivity for top reps

Value Add: Orum provided tools to boost productivity

Outcome: Built 60% productivity boost for top reps

Source: Orum - Customer Stories

IntelAgree

Problem: Low pipeline growth

Value Add: Orum provided tools to increase pipeline

Outcome: Saw a 207% increase in pipeline

Source: Orum - Customer Stories

Impetus

Problem: Long ramp time and low productivity

Value Add: Orum provided tools to reduce ramp time and boost productivity

Outcome: Reduced ramp time and boosted productivity

Source: Orum - Customer Stories

Ramp

Problem: Limited knowledge base and opportunities

Value Add: Orum provided tools to grow knowledge base and opportunities

Outcome: Grew knowledge base and opportunities

Source: Orum - Customer Stories

Beyond Identity

Problem: Low conversation rate

Value Add: Orum provided tools to increase conversations

Outcome: Saw 4x more conversations

Source: Orum - Customer Stories

Salsify

Problem: Low pipeline growth

Value Add: Orum provided tools to increase pipeline

Outcome: Tripled their pipeline instantly

Source: Orum - Customer Stories

CodeSecure

Problem: Low closed-won rate

Value Add: Orum provided tools to increase closed-won deals

Outcome: Saw a 5X increase in closed-won deals

Source: Orum - Customer Stories

Planhat

Problem: Low number of booked meetings

Value Add: Orum provided tools to increase booked meetings

Outcome: Increased booked meetings by 3X

Source: Orum - Customer Stories

Invoca

Problem: Difficulty in establishing a new MarTech category

Value Add: Orum provided phone-based tools for category creation

Outcome: Spearheaded a new MarTech category on the phone

Source: Orum - Customer Stories

Sisu

Problem: Low number of booked demos and lack of phone-first culture

Value Add: Orum provided tools to increase booked demos and build phone-first culture

Outcome: Tripled booked demos and built a phone-first culture

Source: Orum - Customer Stories

Matik

Problem: Lack of process-driven accountability and low revenue

Value Add: Orum provided tools for process-driven accountability and revenue increase

Outcome: Created process-driven accountability and increased revenue

Source: Orum - Customer Stories

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