SMOC.AI is a company that specializes in providing AI-driven solutions to enhance sales and customer engagement across various industries, including power and utilities, airline and travel, and telemarketing. Their platform leverages AI to create personalized, automated interactions that help businesses capture leads, increase conversions, and improve customer loyalty.
Industry: AI Solutions
Ideal Customer Profiles: The ideal customers for SMOC.AI's products and services are medium to large enterprises in industries such as power and utilities, airlines and travel, and telemarketing, looking to enhance their sales processes and customer engagement through AI-driven solutions.
Website: smoc.ai
LinkedIn: http://linkedin.com/company/smocai
Twitter: http://twitter.com/smoc_ai
The AI Sales Agent operates 24/7, providing proactive engagement with potential customers through personalized interactions, which helps in capturing leads and increasing sales conversions.
Description: The AI Sales Agent is available around the clock, ensuring that potential customers can be engaged at any time, increasing the chances of capturing leads and converting them into sales.
Benefit: Ensures continuous engagement with potential customers, leading to higher sales conversions.
Description: Utilizes AI to create flow dialogues and decision trees that are personalized for each customer interaction, enhancing the engagement experience.
Benefit: Increases customer satisfaction and engagement by providing personalized interactions.
Description: The service is priced based on the outcomes achieved, such as business impact or specific activities, making it a cost-effective solution for businesses.
Benefit: Aligns costs with business success, ensuring value for money.
Description: Engages potential customers through an interactive chat format that presents value propositions and guides them through the sales process.
Benefit: Improves lead conversion rates by providing an engaging and informative experience.
Description: Incorporates gamification elements and rewards to increase customer engagement and motivation.
Benefit: Enhances customer loyalty and interaction rates through engaging experiences.
SMOC.AI's Conversational Flows are designed to automate and personalize customer interactions, leading to higher engagement and conversion rates.
Description: Offers a set of predefined chat flows that are automatically personalized for each customer, streamlining the engagement process.
Benefit: Saves time and resources by automating customer interactions while maintaining personalization.
Description: An AI-driven chatbot that enhances customer experience by providing personalized interactions and collecting valuable data.
Benefit: Improves customer satisfaction and provides insights for better decision-making.
Description: Allows businesses to distribute conversational flows across various digital channels, including SMS, ads, newsletters, websites, and apps.
Benefit: Increases reach and engagement by meeting customers where they are.
Description: Provides real-time reporting on the performance of conversational flows, allowing for continuous optimization.
Benefit: Enables data-driven decisions to improve engagement strategies.
Description: Incorporates elements like emojis and GIFs to make interactions more engaging and enjoyable for customers.
Benefit: Enhances the customer experience by making interactions more fun and relatable.
SMOC.AI's AI Personalization feature allows businesses to tailor customer interactions in real-time, enhancing engagement and conversion rates.
Description: Enables businesses to personalize customer interactions in real-time based on customer data and preferences.
Benefit: Increases customer satisfaction and conversion rates by providing relevant and timely interactions.
Description: Predicts customer preferences and motivations, allowing businesses to tailor their offerings accordingly.
Benefit: Improves targeting and engagement by aligning with customer expectations.
Description: Integrates data collected from customer interactions with existing CRM and data systems, providing a comprehensive view of customer behavior.
Benefit: Enhances decision-making and strategy development by providing a holistic view of customer data.
Description: Offers multiple AI settings that can be adjusted to personalize interactions, with continuous updates and new features.
Benefit: Ensures that personalization remains relevant and effective as customer needs evolve.
Description: Utilizes actionable data to enhance customer interactions and improve business outcomes.
Benefit: Drives better business results by leveraging data-driven insights.
SMOC.AI provides tools for collecting and analyzing high-quality first-party data, enabling businesses to make informed decisions and improve customer engagement.
Description: Collects high-quality first-party data from customer interactions, which can be used for segmentation, targeting, and content messaging.
Benefit: Provides valuable insights for personalized marketing and engagement strategies.
Description: Enables businesses to segment customer data for more targeted marketing and engagement efforts.
Benefit: Improves marketing effectiveness by allowing for more precise targeting.
Description: Integrates collected data and predictions into existing CRM or data systems in real-time, providing up-to-date insights.
Benefit: Enhances decision-making by providing timely and relevant data.
Description: Analyzes the performance of conversational flows to identify top performers and areas for improvement.
Benefit: Optimizes engagement strategies by focusing on the most effective flows.
Description: Provides real-time reporting on data collection and analysis, allowing for continuous optimization of strategies.
Benefit: Enables agile decision-making and strategy adjustments based on current data.
SMOC.AI's Rewards and Gamification platform enhances customer engagement by incorporating interactive elements and incentives into customer interactions.
Description: Incorporates gamification elements into customer interactions to make them more engaging and enjoyable.
Benefit: Increases customer engagement and loyalty by making interactions fun and rewarding.
Description: Offers a rewards system that incentivizes customer interactions and engagement.
Benefit: Motivates customers to engage more frequently and deeply with the brand.
Description: Uses quizzes with rewards to engage customers and educate them about the brand's offerings.
Benefit: Enhances brand awareness and customer knowledge through interactive learning.
Description: Encourages customers to refer friends and family through structured referral programs, enhancing brand reach.
Benefit: Expands customer base through word-of-mouth marketing and referrals.
Description: Allows businesses to customize engagement strategies and automate interactions for efficiency.
Benefit: Provides flexibility and efficiency in managing customer engagement efforts.
Source: SMOC.AI - 247 Sales Agent
Source: SMOC.AI - 247 Sales Agent
Source: SMOC.AI - 247 Sales Agent
Source: SMOC.AI - 247 Sales Agent
Source: SMOC.AI - 247 Sales Agent
Source: SMOC for the Power Industry
Source: SMOC for the Power Industry
Source: SMOC for the Power Industry
Source: Customers
Source: Customers
Source: Customers
Source: Customers
Source: Customers
Source: Customers
Source: Flows Product Overview
Source: Flows Product Overview
Source: Flows Product Overview
Source: Flows Product Overview
Source: About
Source: About
Source: Airline & Travel Industry
Source: SMOC for Telemarketing
Source: SMOC for Telemarketing
"SMOC has given us a modern tool for entering into dialogue with our customers! Live in less than 1 week!"
Petter Kildal Forseth, CEO at Homely
Source: SMOC.AI - 247 Sales Agent
"SMOC has showed a new and better way to run online campaigns. We saw that there were many opportunities and and a huge potential, in combination with our strategy"
Henrik Haug, Chief of Digital Development
Source: SMOC.AI - 247 Sales Agent
"Norwegian uses SMOC to increase awareness and engagement for our loyalty program, Norwegian Reward."
May Haukedahl, VP Loyalty & Partnerships at Norwegian
Source: SMOC.AI - 247 Sales Agent
"SMOC.AI has showed a new and better way to run online campaigns. We saw that there were many opportunities and and a huge potensial, in combination with our strategy"
Henrik Haug, Chief of Digital Development at Norwegian
Source: Customers
"SMOC has showed a new and better way to run online campaigns."
Henrik Haug, Chief of Digital Development at Unknown
Source: Flows Product Overview
Problem: Needed to increase session-to-lead conversion rate
Value Add: SMOC.AI provided a tool to enter into dialogue with customers
Outcome: Achieved a 2-3X increase in session-to-lead conversion
Source: SMOC.AI - 247 Sales Agent
Problem: Wanted to increase awareness and engagement for their loyalty program
Value Add: SMOC.AI provided a new way to run online campaigns for Norwegian Reward
Outcome: Increased VISA conversion by 65%
Source: SMOC.AI - 247 Sales Agent
Problem: Needed to improve onboarding email campaign completion rate
Value Add: SMOC.AI provided interactive and personalized conversations
Outcome: Achieved a 64.1% completion rate for onboarding email campaign
Source: SMOC.AI - 247 Sales Agent
Problem: Needed to qualify users for their smart charging app.
Value Add: SMOC.AI was used to qualify users for True Energy's smart charging app.
Outcome: True Energy gained a modern tool for entering into dialogue with their customers, which was live in less than 1 week.
Source: SMOC for the Power Industry
Problem: Bohus wanted to run a rewards competition with high interaction rates.
Value Add: SMOC.AI provided a platform for running the rewards competition.
Outcome: Bohus' rewards competition achieved a 96% interaction rate using SMOC.AI.
Source: Customers
Problem: NAF needed to educate their members about their service now including electric cars.
Value Add: SMOC.AI provided a platform for NAF to communicate this information to their members.
Outcome: NAF successfully educated their members about their service expansion to include electric cars.
Source: Customers
Problem: Agria needed to increase completion rates in their customer interactions.
Value Add: SMOC.AI provided a platform for customer interactions.
Outcome: Agria experienced a 63% completion rate in their conversations using SMOC.AI.
Source: Customers
Problem: Bertel O. Steen wanted to educate customers about their company while running a Christmas competition.
Value Add: SMOC.AI provided a platform to combine customer education with a promotional competition.
Outcome: Bertel O. Steen successfully educated their customers about their company while running a Christmas competition.
Source: Customers
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