Superhuman
Overview
Superhuman is a company that offers a high-performance email client designed to enhance productivity for individuals and teams. It leverages AI technology to provide a fast, efficient, and stress-free email experience, helping users save time and focus on what matters most. The platform is built for teams using Gmail or Outlook and includes features that automate email management, improve collaboration, and enhance communication efficiency.
Industry: Software
Ideal Customer Profiles: Superhuman's ideal customers are high-performing teams and individuals who use Gmail or Outlook and are looking to significantly enhance their email productivity. These customers value time efficiency, seamless collaboration, and advanced email management features to reduce stress and improve responsiveness.
Website: superhuman.com
LinkedIn: http://linkedin.com/company/superhuman-co
Twitter: http://twitter.com/Superhuman
Products
Superhuman Email Client
Superhuman offers a blazingly fast email experience powered by AI, designed to save users time and reduce email-related stress. It provides features like Split Inbox, Snippets, and Superhuman AI to automate and streamline email management.
Features
Superhuman AI
Description: Superhuman AI allows users to write entire emails with just a few phrases. It matches the user's voice and tone from previous emails, making the generated content sound natural and personalized.
Benefit: Users can overcome writer's block and increase productivity by quickly generating emails that sound like their own writing.
Split Inbox
Description: This feature automatically triages incoming emails, allowing users to separate important messages from less critical ones. It helps users prioritize emails from their team, VIPs, or frequently used tools like Google Docs and Asana.
Benefit: Users can respond faster to important emails and reduce the risk of missing critical communications.
Snippets
Description: Snippets allow users to automate repetitive typing tasks by inserting pre-written phrases, paragraphs, or entire emails. Users can also share these snippets with their team for consistent messaging.
Benefit: Users save time on repetitive tasks and ensure consistent communication across the team.
Read Statuses
Description: This feature provides insights into when and on which device an email was read. It helps users understand if and when their emails are being opened, allowing for timely follow-ups.
Benefit: Users can improve their communication strategy by knowing the best time to follow up on emails.
Autocorrect
Description: Superhuman's autocorrect feature automatically corrects typing errors in real-time, including extra or missing characters and incorrect punctuation.
Benefit: Users can type faster and more accurately, reducing the time spent on correcting errors.
Superhuman for Enterprise
Superhuman for Enterprise offers advanced security, centralized account management, and AI-powered productivity tools tailored for large teams, ensuring both efficiency and compliance with industry standards.
Features
Concierge Support
Description: Provides 24/7 support and dedicated account management, along with personalized onboarding and training for teams.
Benefit: Ensures that enterprise teams receive continuous support and can quickly adapt to using Superhuman effectively.
Centralized Account Management
Description: Allows administrators to manage user accounts, permissions, and billing from a single dashboard, simplifying team management.
Benefit: Streamlines administrative tasks and enhances control over team operations.
Advanced Security and Controls
Description: Implements robust security measures to protect data, including compliance with SOC2 Type 2, ISO 27001, and GDPR standards.
Benefit: Provides peace of mind with strong data protection and compliance with regulatory requirements.
Team Snippets
Description: Enables teams to share pre-written responses and attachments, ensuring consistent and efficient communication.
Benefit: Improves team productivity by reducing the time spent on drafting repetitive emails.
Instant Reply
Description: Automatically generates draft replies for incoming emails, allowing users to quickly review and send responses.
Benefit: Doubles the speed of email response, enhancing team responsiveness and efficiency.
Superhuman AI
Superhuman AI enhances email productivity by providing tools to write, edit, and manage emails using AI, all while maintaining the user's unique voice and tone.
Features
Ask AI
Description: Allows users to ask questions about their emails and receive rapid answers without searching through their inbox.
Benefit: Saves time by quickly retrieving information from emails without manual searching.
Auto Summarize
Description: Provides a concise summary of email conversations, updating instantly as new emails arrive.
Benefit: Helps users quickly understand the context of conversations without reading every email in detail.
Instant Reply
Description: Generates draft replies for emails, allowing users to edit and send them quickly.
Benefit: Increases email response speed, improving overall communication efficiency.
Polish Your Writing
Description: Offers tools to correct spelling and grammar, adjust clarity and length, and rewrite emails in the user's voice.
Benefit: Enhances the quality of written communication, making emails more professional and clear.
Turn an Idea into an Email
Description: Transforms brief phrases into full emails, maintaining the user's voice and tone.
Benefit: Reduces the time and effort required to compose emails, increasing productivity.
Superhuman Collaboration Tools
Superhuman's collaboration tools enable teams to work together seamlessly from their inbox, enhancing communication and productivity without needing additional software.
Features
Email Comments and Mentions
Description: Allows users to comment on emails and mention teammates directly within the email thread, facilitating quick collaboration.
Benefit: Speeds up decision-making and problem-solving by keeping all communication within the email context.
Live Email Sharing
Description: Enables users to share live views of emails with teammates, who can collaborate even if they don't use Superhuman.
Benefit: Enhances team collaboration by allowing real-time input and feedback on emails.
Team Snippets
Description: Facilitates sharing of pre-written responses and attachments among team members for consistent communication.
Benefit: Improves efficiency by reducing the need to draft repetitive emails.
CRM Integration
Description: Integrates with CRM systems like HubSpot and Salesforce, allowing users to access CRM data directly from their inbox.
Benefit: Enables more informed and personalized communication with clients and leads.
Team Sync
Description: Keeps teams aligned and informed by providing tools to share information and updates directly from the inbox.
Benefit: Ensures that all team members are on the same page, reducing miscommunication and enhancing productivity.
Superhuman Productivity Features
Superhuman offers a suite of productivity features designed to streamline email management and enhance user efficiency, making email less of a chore and more of a tool for success.
Features
Autocorrect
Description: Automatically corrects typing errors in real-time, including extra or missing characters and incorrect punctuation.
Benefit: Increases typing speed and accuracy, reducing the time spent on correcting errors.
Calendar Integration
Description: Displays the user's calendar when suggesting dates in emails, allowing for quick scheduling without leaving the inbox.
Benefit: Simplifies scheduling by providing immediate access to calendar availability.
Event Scheduling
Description: Allows users to create calendar events directly from their email client, using a keyboard-driven interface for speed.
Benefit: Facilitates quick and efficient scheduling of meetings and events.
Team Reply Status
Description: Shows when team members are replying to emails, helping to avoid duplicate responses and miscommunication.
Benefit: Improves team coordination and prevents embarrassing email collisions.
Read Statuses
Description: Provides insights into when and on which device an email was read, allowing for strategic follow-ups.
Benefit: Enhances communication strategy by enabling timely and informed follow-ups.
Quantitative Benefits
"Superhuman saves teams over 10 million hours every single year."
"Get 4 hours back every week."
"Fly through your email twice as fast as before."
"Autocorrect increases typing speed by 30-50%."
"4+ hours Saved per week"
Source: Superhuman for Enterprise
"12 hour Faster response time"
Source: Superhuman for Enterprise
"2.35x Emails responded to"
Source: Superhuman for Enterprise
"Brex increases responsiveness to customers by 3x with Superhuman"
Source: Superhuman for Enterprise
"UserGems closes deals 25% faster with Superhuman"
Source: Superhuman for Enterprise
"Fly through your inbox. Get 4 hours back every single week."
Source: Superhuman AI
"With Instant Reply, our users consistently write emails twice as fast."
Source: Superhuman AI
"Speed up your typing by 30-50%"
Testimonials
"Superhuman is a key tool in our tech stack that everyone gets onboarded to when they join the team. With the peace of mind an organized inbox brings, they can focus on doing what matters most to the business."
Jeff Beckham, Head of Product Marketing at Coda
Source: Superhuman | Blazingly fast email for teams and individuals
"It's one thing for me to be better with my email, but if my whole team is better, then we tend to make decisions faster, respond faster, and give higher quality responses to everyone we interact with."
Shishir Mehrotra, CEO & Co-founder at Figma
Source: Superhuman | Blazingly fast email for teams and individuals
"Spending less time on email means I can focus on meaningful work that moves the needle for our business. With Superhuman, I have peace of mind that things are taken care of. Email just isn't a hassle for me anymore."
Meltem Kuran, Head of Growth at Notion
Source: Superhuman | Blazingly fast email for teams and individuals
"The auto-summary function on @Superhuman is one of best productivity features I've seen in almost any consumer facing app so far."
WhiskyTitan
Source: Superhuman AI
"Just got access to @Superhuman AI "rewrite in my voice" is a gamechanger! incredible stuff. already sent a few emails with it and they don't sound gpt‑y at all"
Jared Zoneraich
Source: Superhuman AI
"Actually can't live without @Superhuman and Superhuman AI is such a game changer, the perfect example of a subscription I'd never cancel"
Erifili
Source: Superhuman AI
"Ok @Superhuman AI integration is to my inbox like driving a legacy car with manual shift & no power steering until one day someone hands you a fully self driving Tesla"
Jyri Engeström
Source: Superhuman AI
Customer Stories
Notion
Problem: Time spent on email taking away from meaningful work
Value Add: Superhuman provides peace of mind that things are taken care of
Outcome: Spending less time on email means they can focus on meaningful work that moves the needle for their business
Source: Superhuman | Blazingly fast email for teams and individuals
Brex
Problem: Responsiveness to customers needed improvement
Value Add: Superhuman helped increase responsiveness to customers
Outcome: Brex increased responsiveness to customers by 3x with Superhuman
Source: Superhuman for Enterprise
UserGems
Problem: Deal closing speed needed improvement
Value Add: Superhuman helped accelerate deal closing process
Outcome: UserGems closes deals 25% faster with Superhuman
Source: Superhuman for Enterprise
Deel
Problem: Needed effective tools for managing a global workforce
Value Add: Superhuman provided a key tool in Deel's tech stack
Outcome: Superhuman became a key tool in Deel's tech stack for a global workforce
Source: Superhuman for Enterprise
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