Aircover
Overview
Aircover is a company that provides real-time AI-powered sales coaching and enablement software designed to enhance productivity and efficiency during customer meetings. Their platform integrates with existing video conferencing tools to deliver just-in-time assistance, helping sales teams reduce ramp time, increase win rates, and stop revenue leakage by providing real-time insights and support during sales calls.
Industry: Sales Enablement
Ideal Customer Profiles: Aircover's ideal customers are sales teams and organizations looking to enhance their sales processes with real-time AI assistance. This includes sales leaders, sales enablement teams, customer success teams, and marketing departments within medium to large enterprises that rely on virtual meetings for customer interactions.
Website: aircover.ai
LinkedIn: http://linkedin.com/company/aircover-ai
Twitter: http://twitter.com/aircover_ai
Products
Real-time AI Sales Assistant
Aircover's AI Sales Assistant integrates directly into customer meetings, providing real-time insights and support to sales reps, helping them execute effectively during calls.
Features
In-Meeting AI Integration
Description: The AI Sales Assistant integrates into virtual meetings, actively listening and analyzing conversations to provide real-time insights and support.
Benefit: Sales reps receive immediate assistance and insights during calls, improving their ability to respond to customer needs and objections effectively.
Dynamic Content Surfacing
Description: The system surfaces relevant content such as discovery questions, customer stories, and competitive battlecards during calls.
Benefit: Reps are better prepared to handle objections and guide conversations, leading to more successful sales outcomes.
Automated Meeting Notes
Description: The AI assistant transcribes meetings and generates notes, action items, and summaries automatically.
Benefit: Reduces the administrative burden on sales reps, allowing them to focus more on selling and less on note-taking.
Ramp Time Reduction
Description: The platform helps new reps and products ramp up quickly by providing the latest messaging and positioning information.
Benefit: New sales reps become productive faster, reducing the time to achieve sales targets.
Real-Time Coaching
Description: Provides just-in-time coaching to help reps make adjustments during meetings.
Benefit: Increases the likelihood of winning deals by allowing reps to adapt their strategies in real-time.
AI Notes
AI Notes automatically transcribes and summarizes meetings, providing actionable insights and follow-up items to enhance post-meeting productivity.
Features
Automatic Transcription
Description: Automatically transcribes meetings and generates notes, action items, and summaries.
Benefit: Saves time and ensures that no important details are missed during follow-ups.
AI Voice of the Customer
Description: Provides a summary of customer sentiments and key points from the meeting.
Benefit: Enables precise and timely follow-ups, improving customer satisfaction and engagement.
Enhanced Call Assistance
Description: Enhances live calls with real-time assistance and post-call transcription.
Benefit: Improves the quality of customer interactions and ensures comprehensive records of meetings.
Generative AI
Description: Uses generative AI to create detailed meeting notes and summaries.
Benefit: Provides high-quality, detailed documentation of meetings, aiding in better decision-making and follow-up.
In-Game Adjustments
Description: Allows reps to make real-time adjustments based on AI insights during meetings.
Benefit: Increases the chances of successful outcomes by enabling dynamic strategy changes.
Sales Playbooks
Aircover's Sales Playbooks provide structured guidance and best practices to sales teams, ensuring consistent messaging and effective sales strategies.
Features
Consistent Messaging
Description: Ensures consistent communication across the sales team by integrating sales playbooks into meetings.
Benefit: Improves brand messaging consistency and reduces the risk of miscommunication.
Virtualized Playbooks
Description: Digitizes sales playbooks for easy access and enforcement during sales processes.
Benefit: Streamlines the sales process and ensures adherence to best practices.
Role-Specific Playbooks
Description: Customizes playbooks for different roles within the sales team, ensuring relevant information is available.
Benefit: Enhances the effectiveness of each team member by providing role-specific guidance.
Content Surfacing
Description: Surfaces relevant content during calls to aid in sales conversations.
Benefit: Equips reps with the necessary tools to handle various sales scenarios effectively.
Integrated Best Practices
Description: Integrates sales best practices into live calls for easy access and application.
Benefit: Ensures that all sales reps are aligned with the company's best practices, improving overall sales performance.
Integrations
Aircover offers seamless integration with existing tech stacks, allowing for quick implementation and minimal disruption to current workflows.
Features
Seamless Integration
Description: Integrates with existing tech stacks and workflows, allowing for quick and easy implementation.
Benefit: Reduces the time and effort required to adopt new technology, minimizing disruption to existing processes.
Quick Implementation
Description: Enables rapid deployment of the sales coaching software, often in less than an hour.
Benefit: Allows organizations to quickly benefit from the software without lengthy setup times.
Workflow Compatibility
Description: Allows reps to join meetings using their existing workflows, such as calendar systems and video conferencing tools.
Benefit: Ensures a smooth transition to using the software, with minimal changes to existing processes.
Content Support
Description: Supports sales and customer success teams by integrating existing content into the platform.
Benefit: Maximizes the value of existing resources and ensures they are used effectively.
Just-in-Time Enablement
Description: Provides real-time enablement during customer calls, surfacing relevant content as needed.
Benefit: Enhances the effectiveness of sales calls by providing timely and relevant information.
Security & Compliance
Aircover prioritizes security and compliance, ensuring that all data is protected and that the platform adheres to industry standards.
Features
SOC2 Certification
Description: The platform is SOC2 certified, which means it adheres to stringent security and data protection standards.
Benefit: Provides assurance to customers that their data is secure and handled with the highest standards of confidentiality and integrity.
GDPR Compliance
Description: Complies with GDPR regulations, ensuring that personal data is handled with care and transparency.
Benefit: Ensures that the platform meets international standards for data protection, providing peace of mind to users.
Data Encryption
Description: Encrypts all data, authentication, and tokens to ensure secure transmission and storage.
Benefit: Protects sensitive information from unauthorized access, ensuring data integrity and confidentiality.
Single Sign-On (SSO)
Description: Provides secure access to the platform through Single Sign-On authentication.
Benefit: Simplifies the login process for users while maintaining high security standards.
No Call Recording Required
Description: Operates without the need for call recording, allowing use in regions with strict regulations.
Benefit: Expands the usability of the platform across different regions, ensuring compliance with local laws.
Quantitative Benefits
"Aircover helped us achieve a 3.5X increase in revenue for a new product that was strategic to our business."
Testimonials
"Aircover's focus on building sales intelligence directly into the meeting, to guide customer-facing teams through the entire sales cycle, is the type of innovation we had envisioned when we set out to create a broader platform."
Brendan Ittelson, CTO at Zoom
"What we found is people need in-real-time coaching, especially Customer Success people that need to sell. Aircover's innovative technology will be a valuable tool for GTM teams to deploy our unified CS-Operating Model across Sales and Customer Success."
Jacco van der Kooij, Co-Founder at Winning by Design
"I've enjoyed using Aircover! It helped me support my partner interactions by surfacing relevant partner offers based on the conversation. The ultimate goal was to reduce my follow-up, be a better partner, and drive more referrals to Zendesk."
Adam O'Donnell, Partnerships at Zendesk
"Aircover helped us achieve a 3.5X increase in revenue for a new product that was strategic to our business. We successfully revamped our POC process based on insights provided by Aircover."
Tracye Shaw, Head of Mid-Market Commercial Sales
Source: Sales Coaching Software | Product Overview | Aircover
"What we found is people need in-real-time coaching. Aircover's innovative technology will be a valuable tool for GTM teams to deploy our unified Operating Models across Sales and Customer Success."
Jacco van der Kooij, Co-Founder at Winning by Design
Source: Aircover.ai | In-Meeting AI Sales Assistant for Real-time Sales Success
Customer Stories
Zendesk
Problem: Supporting partner interactions and driving referrals
Value Add: Aircover helped surface relevant partner offers based on the conversation
Outcome: Reduced follow-up, improved partner support, and drove more referrals to Zendesk
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