Tool Details

Cockpit icon

Cockpit

Overview

Cockpit is a comprehensive platform designed to enhance commercial efficiency by analyzing customer interactions, accelerating team onboarding, and improving conversion rates. It offers tools for recording and analyzing sales calls, creating customized training programs, and integrating with various business tools to streamline operations and boost sales performance.

Industry: Sales Enablement

Ideal Customer Profiles: Cockpit's ideal customers are sales teams, customer service departments, and marketing teams within businesses that are looking to improve their sales performance, enhance customer interactions, and streamline their training processes.

Website: getcockpit.io

Products

RecordX

RecordX transforms customer interactions into strategic insights by recording, transcribing, and analyzing sales calls, allowing teams to capitalize on best practices and improve continuously.

Features

Call Recording and Transcription

Description: RecordX records and transcribes sales calls, providing summaries that help sales teams focus on conversations rather than note-taking.
Benefit: This feature saves time and ensures that all important details from sales calls are captured and easily accessible.

Analytical Insights

Description: Provides detailed analytics on customer interactions, helping teams identify common topics and areas for improvement.
Benefit: Enables data-driven decision-making and strategy optimization based on real customer interactions.

Access to Best Practices

Description: Offers unlimited access to recordings of top-performing sales calls, allowing teams to learn from successful interactions.
Benefit: Facilitates continuous learning and improvement by exposing teams to proven sales techniques.

CRM Integration

Description: Synchronizes call data with CRM systems, ensuring that all customer information is up-to-date and complete.
Benefit: Improves data accuracy and saves time by automating data entry processes.

Custom Onboarding Paths

Description: Allows the creation of personalized onboarding programs for new hires, leveraging recorded calls and best practices.
Benefit: Accelerates the onboarding process and helps new team members become productive faster.

TrainX

TrainX offers gamified, customized training programs that integrate with existing tools, helping sales teams master key knowledge and improve performance.

Features

AI-Generated Training Programs

Description: Utilizes AI to quickly create training programs tailored to the specific needs of the sales team.
Benefit: Reduces the time and effort required to develop effective training materials.

Gamification

Description: Incorporates gamification elements such as challenges and leaderboards to engage and motivate sales teams.
Benefit: Increases engagement and motivation, leading to better retention of training material.

Detailed Reporting

Description: Provides comprehensive reports on team activity and progress, highlighting areas for improvement.
Benefit: Enables managers to track performance and make informed decisions to support team development.

Seamless Integration

Description: Integrates with existing tools to assign training programs and track progress within familiar platforms.
Benefit: Streamlines the training process and reduces the need for additional software.

Skill Gap Analysis

Description: Identifies skills that are lacking within the team, allowing for targeted training interventions.
Benefit: Helps focus training efforts on areas that will have the greatest impact on performance.

Integrations

Cockpit offers seamless integration with a wide range of business tools, including CRM systems, communication platforms, and telephony services, enhancing workflow efficiency.

Features

Zoom Integration

Description: Allows Cockpit to connect with Zoom, enabling the analysis of video call interactions.
Benefit: Facilitates the capture and analysis of video call data, providing insights into team performance.

HubSpot Integration

Description: Integrates with HubSpot CRM to streamline data synchronization and improve sales efficiency.
Benefit: Reduces manual data entry and ensures that CRM data is always up-to-date.

Aircall Integration

Description: Enables integration with Aircall, allowing for the analysis of phone call interactions.
Benefit: Provides insights into phone call performance and helps identify areas for improvement.

Google Chat Integration

Description: Allows training and notifications to be delivered directly through Google Chat, enhancing communication.
Benefit: Improves communication and ensures that team members receive timely updates and training materials.

Microsoft Teams Integration

Description: Facilitates integration with Microsoft Teams for seamless communication and collaboration.
Benefit: Enhances team collaboration and ensures that all communication is centralized and easily accessible.

Quantitative Benefits

"Analysez toutes vos interactions clients, faites monter en compétence vos équipes plus rapidement et améliorez vos taux de conversion de 30%."

"Délais d'onboarding divisés par 2"

"Panier moyen augmenté de 20%"

"Cycle de vente accéléré de 20%"

"70% Des acquis sont oubliés dans les 24h qui suivent une formation traditionnelle."

"80% des commerciaux ne parviennent pas à trouver les ressources dont ils ont besoin."

"2h c'est le temps moyen passé par jour à chercher une réponse à une question."

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