Grain
Overview
Grain is a conversation intelligence platform that automates note-taking, record-keeping, and insight-capture for meetings, allowing users to focus on coaching teams and closing deals. It integrates with various tools to enhance productivity and streamline workflows for revenue teams.
Industry: Software
Ideal Customer Profiles: Grain's ideal customers are sales teams, customer success teams, product managers, user researchers, remote teams, and recruiting teams who need to capture, analyze, and share insights from meetings efficiently.
Website: grain.com
LinkedIn: http://linkedin.com/company/grainhq
Twitter: http://twitter.com/grainhq
Products
Conversation Intelligence Platform
Grain automates the process of capturing and analyzing meeting insights, allowing users to focus on more strategic tasks like coaching and deal closure. It integrates seamlessly with CRM systems and other tools to enhance productivity.
Features
Automated Note-Taking
Description: Grain automatically captures notes during meetings, allowing users to stay fully present without worrying about manual note-taking. This feature generates a recording, transcript, and AI-powered notes based on the meeting type.
Benefit: Users can focus on the meeting content and participant engagement, knowing that all important information is being captured automatically.
CRM Integration
Description: Grain integrates with CRM systems to automatically sync meeting notes with contact and deal records. It enriches CRM fields with data from meeting transcripts, ensuring that all relevant information is captured and organized.
Benefit: This feature saves time and reduces manual data entry, ensuring that CRM records are always up-to-date with the latest meeting insights.
Video Highlights & Sharing
Description: Users can create video highlights from AI notes or transcript text, which can be shared easily across various platforms. This feature allows for quick dissemination of key meeting moments.
Benefit: Facilitates easy sharing of important meeting insights with team members or stakeholders, enhancing collaboration and communication.
Coaching & Collaboration Tools
Description: Grain provides tools for creating playlists and reels from meeting recordings, which can be used for training and onboarding. Time-stamped comments allow for precise feedback and coaching.
Benefit: Enhances team training and development by providing easy access to curated meeting content and feedback.
Deal Analytics & Insights
Description: Grain offers deal analytics and insights through topic trackers and keyword alerts, providing visibility into key account activities and deal status.
Benefit: Improves deal closure rates by providing actionable insights and alerts on important deal-related activities.
AI Meeting Notes
Grain's AI Meeting Notes feature allows users to stay fully present during meetings by automating the note-taking process, generating AI-powered notes tailored to the meeting type.
Features
AI-Powered Notes
Description: Grain automatically generates AI-powered notes from meeting recordings and transcripts, tailored to the specific type of meeting. This ensures that all relevant information is captured accurately.
Benefit: Users can focus on the meeting content without worrying about missing important details, as all notes are generated automatically.
Custom AI Note Prompts
Description: Users can interact with the AI to refine and customize the notes generated from meeting transcripts, ensuring that the notes meet their specific needs and preferences.
Benefit: Provides flexibility and control over the note-taking process, allowing users to tailor the notes to their specific requirements.
Video Highlights
Description: Allows users to create video highlights from AI notes or transcript text, which can be shared easily across various platforms.
Benefit: Facilitates easy sharing of important meeting insights with team members or stakeholders, enhancing collaboration and communication.
CRM Sync
Description: Automatically syncs AI notes with CRM records, ensuring that all relevant meeting information is captured and organized within the CRM system.
Benefit: Saves time and reduces manual data entry, ensuring that CRM records are always up-to-date with the latest meeting insights.
AI-Powered Follow-Up Emails
Description: Grain uses transcript data to automatically generate follow-up emails, saving users time and effort in preparing meeting follow-ups.
Benefit: Streamlines the follow-up process, allowing users to focus on more strategic tasks while ensuring timely and accurate communication.
Meeting Automation
Grain's Meeting Automation feature eliminates the need for manual data entry by automatically syncing notes with CRM systems and generating follow-up emails.
Features
CRM Auto-Sync
Description: Automatically syncs AI notes with CRM records, ensuring that all relevant meeting information is captured and organized within the CRM system.
Benefit: Saves time and reduces manual data entry, ensuring that CRM records are always up-to-date with the latest meeting insights.
CRM Field Enrichment
Description: Enriches CRM fields with data from meeting transcripts, ensuring that all relevant information is captured and organized.
Benefit: Enhances the quality and completeness of CRM data, providing a more comprehensive view of customer interactions.
AI-Powered Follow-Up Emails
Description: Grain uses transcript data to automatically generate follow-up emails, saving users time and effort in preparing meeting follow-ups.
Benefit: Streamlines the follow-up process, allowing users to focus on more strategic tasks while ensuring timely and accurate communication.
Automated Meeting Capture
Description: Grain automatically captures meeting recordings and generates transcripts and AI-powered notes, tailored to the specific type of meeting.
Benefit: Ensures that all relevant meeting information is captured accurately, allowing users to focus on the meeting content.
Video Highlights
Description: Allows users to create video highlights from AI notes or transcript text, which can be shared easily across various platforms.
Benefit: Facilitates easy sharing of important meeting insights with team members or stakeholders, enhancing collaboration and communication.
Coaching & Collaboration
Grain's Coaching & Collaboration tools enhance team training and development by providing easy access to curated meeting content and feedback.
Features
Playlists & Reels
Description: Allows users to create playlists and reels from meeting recordings, which can be used for training and onboarding purposes.
Benefit: Enhances team training and development by providing easy access to curated meeting content and feedback.
Time-Stamped Comments
Description: Users can leave comments on specific parts of the meeting transcript, providing precise feedback and coaching to team members.
Benefit: Facilitates targeted feedback and coaching, improving team performance and development.
Coaching Stats
Description: Provides data and insights on team performance during meetings, helping managers identify areas for improvement.
Benefit: Improves team performance by providing actionable insights and data-driven feedback.
Automated Meeting Capture
Description: Grain automatically captures meeting recordings and generates transcripts and AI-powered notes, tailored to the specific type of meeting.
Benefit: Ensures that all relevant meeting information is captured accurately, allowing users to focus on the meeting content.
Video Highlights
Description: Allows users to create video highlights from AI notes or transcript text, which can be shared easily across various platforms.
Benefit: Facilitates easy sharing of important meeting insights with team members or stakeholders, enhancing collaboration and communication.
Deal Analytics & Insights
Grain's Deal Analytics & Insights feature provides visibility into key account activities and deal status, helping users close more deals.
Features
Topic Trackers
Description: Allows users to track and analyze topically-related moments across team calls, providing insights into key account activities.
Benefit: Improves deal closure rates by providing actionable insights and alerts on important deal-related activities.
Keyword Alerts
Description: Users can set up keyword alerts to be notified whenever specific terms are mentioned in meetings, providing real-time insights into deal activities.
Benefit: Enhances visibility into deal activities and helps users stay informed about important developments.
Deal Insights
Description: Provides detailed insights into deal activities and status, helping users track and manage deals more effectively.
Benefit: Improves deal management and closure rates by providing actionable insights and data-driven feedback.
Automated Meeting Capture
Description: Grain automatically captures meeting recordings and generates transcripts and AI-powered notes, tailored to the specific type of meeting.
Benefit: Ensures that all relevant meeting information is captured accurately, allowing users to focus on the meeting content.
Video Highlights
Description: Allows users to create video highlights from AI notes or transcript text, which can be shared easily across various platforms.
Benefit: Facilitates easy sharing of important meeting insights with team members or stakeholders, enhancing collaboration and communication.
Quantitative Benefits
""There's no way we could have hired 60 people in 3 months without Grain.""
Source: Grain for Recruiting & Hiring
Testimonials
"Grain is a coaching tool. It helps me coach my closers as it highlights what they're doing right or wrong."
Tucker Hutchinson, VP of Revenue at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"We love Grain and use it to surface key insights from our video meetings, whether it's product discovery or one of our sellers who engage with a prospect."
Martin Matuš, Product Manager at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"Days of note-taking are over when every meeting gets boiled down to the few text summary points and embeddable video clips points that actually matter."
Scott Belsky, Founder at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"New sellers don't have to wait for live calls and be like, oh, that call sucked. I can give them all the example calls they need to see on their first day."
Russ Thau, Former VP Sales & Success at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"As much as I love to write down lots of notes during a call, my goal as a researcher is to be highly engaging and attentive. Grain allows me to do that."
Emily Arciprete, Sr. Ux researcher at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"Grain allows me to focus on the calls, focus on the customers, and focus on what they need"
Steeve Vakeeswaran, Former Head of Sales & Expansion at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"Using Grain for sales calls allows us to share high fidelity product feedback with our engineers and designers in a way that no other tool can match."
Drew Housman, Sales at UNKNOWN
Source: Grain | Conversation Intelligence and AI Sales Assistant
"It's a great voice of the customer tool, because I'm able to clip and share feedback with my product team on what our conversations look like."
Shareil Nariman, Head of Customer Success at Arrows
Source: Customer Success | Grain
"I use Grain to move my agenda. How can you refute the customer?"
Guillaume Cabane, General Partner
Source: Customer Success | Grain
"It strengthens Sales and CS people's relationship with Product."
Steve Vakeeswaran, Head of Sales & Expansion
Source: Customer Success | Grain
"I just say, 'Here's what they said.' It's so much more effective."
Scott Michaels, Chief Product Officer at Apply
Source: Grain for Product and UX
"You have a library of knowledge.. you can get what context you need."
Ty Kauffman, Customer Imagineering
Source: Grain for Product and UX
"Being able to search a transcript and share a short clip is something we can't do anywhere else"
Jason Brand, Direct of Product Management
Source: Grain for Product and UX
"I can feel confident my team is in the loop and have all the info they need"
Christine Yaged, CMO at Launch Potato
Source: Grain for Distributed Teams
"My CEO explained the context, why we win, and then asked me to share with the team."
Sergey Jani, Product Designer
Source: Grain for Distributed Teams
""There's no way we could have hired 60 people in 3 months without Grain.""
Christine Yaged, CMO at Launch Potato
Source: Grain for Recruiting & Hiring
""We use Grain to build out best practices for our team.""
Rob Evans, Director of Revenue Operations
Source: Grain for Recruiting & Hiring
Customer Stories
Launch Potato
Problem: Keeping the team aligned and informed in a distributed environment
Value Add: Grain provided a meeting insights tool that simplifies remote communication and keeps teams in sync
Outcome: The CMO can feel confident that her team is in the loop and has all the information they need
Source: Grain for Distributed Teams
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