Hyly
Overview
Hyly.AI is a company that specializes in providing AI-powered marketing solutions for the multifamily industry. Their Journey AI Suite offers a comprehensive platform that integrates various prospect and resident experiences across the asset lifecycle, from leads to leases to renewals. The company focuses on creating innovative products that enhance the efficiency and effectiveness of marketing and operational processes in multifamily properties.
Industry: MarTech
Ideal Customer Profiles: Hyly.AI's ideal customers are multifamily property management companies looking to enhance their marketing and operational efficiency through AI-powered solutions. These customers are interested in improving prospect engagement, resident satisfaction, and overall property management processes.
Website: hyly.ai
LinkedIn: http://linkedin.com/company/hylyai
Twitter: http://twitter.com/hellohyly?lang=en
Products
Journey AI Tours
Journey AI Tours offers a comprehensive AI-powered ecosystem for managing multifamily property tours, providing flexible scheduling and seamless integration with existing systems.
Features
Flexible Scheduling
Description: Allows users to schedule any type of tour, whether virtual or in-person, at any time, providing convenience and flexibility.
Benefit: Users can easily manage their touring schedules, accommodating various prospect preferences and increasing tour bookings.
Agent-Friendly Design
Description: The platform is designed to be intuitive and easy to use, similar to an email client, making it accessible for agents.
Benefit: Agents can quickly adapt to the system, reducing training time and improving efficiency.
Inbuilt Touring Communications
Description: Includes built-in confirmations, reminders, and follow-ups that are tailored to the type of tour, ensuring clear communication with prospects.
Benefit: Reduces no-shows and enhances the prospect experience by keeping them informed and engaged.
Automated Lead Management
Description: Automatically prioritizes leads and generates tasks for agents, ensuring that every prospect receives the necessary attention.
Benefit: Improves lead conversion rates by ensuring timely follow-up and engagement with prospects.
Seamless Integrations
Description: Integrates with property management systems (PMS) and other touring technologies to provide a seamless experience.
Benefit: Enhances operational efficiency by reducing manual data entry and ensuring consistency across platforms.
Journey AI Drips
Journey AI Drips automates communication with prospects and residents, using AI to deliver the right message at the right time, freeing up agent time and improving engagement.
Features
Customizable Communication Journeys
Description: Allows users to design and formalize communication journeys that align with their brand, delivering personalized experiences.
Benefit: Enhances brand consistency and improves engagement by delivering tailored messages to prospects and residents.
AI-Driven Engagement
Description: Utilizes AI to maintain regular contact with prospects and residents, allowing agents to focus on building deeper relationships.
Benefit: Increases engagement and satisfaction by ensuring consistent communication without overburdening agents.
Comprehensive Engagement
Description: Covers the entire lifecycle from prospects to residents, using AI-led communication to welcome, connect, and renew relationships.
Benefit: Improves retention and satisfaction by maintaining continuous engagement throughout the customer journey.
In-depth Analytics
Description: Provides detailed analytics and reporting on campaign performance, allowing users to track progress and make data-driven decisions.
Benefit: Enables optimization of communication strategies based on real-time insights, improving overall effectiveness.
A/B Testing and Optimization
Description: Includes A/B testing capabilities and precise tracking to optimize communication strategies based on data science insights.
Benefit: Enhances the effectiveness of campaigns by allowing users to test different approaches and refine strategies based on results.
Resident Welcome
The Resident Welcome experience automates the onboarding process for new residents, providing a consistent and stress-free introduction to the community.
Features
Sequenced Communication
Description: Delivers a series of emails and texts to new residents, providing them with essential information in a structured manner.
Benefit: Reduces information overload and ensures residents receive all necessary details in a digestible format.
AI-Driven Onboarding
Description: Automates the onboarding process, reducing the workload on agents and ensuring a smooth transition for new residents.
Benefit: Improves efficiency and consistency in the onboarding process, enhancing the resident experience.
Standardized Onboarding
Description: Ensures a consistent onboarding experience across all properties, maintaining brand consistency and quality.
Benefit: Enhances brand reputation and resident satisfaction by providing a uniform experience.
High Engagement Rates
Description: Achieves high engagement rates, outperforming benchmarks, by delivering relevant and timely communication.
Benefit: Increases resident satisfaction and retention by ensuring effective communication.
Effortless Implementation
Description: Offers an easy setup and scaling process, requiring minimal effort from marketers, managers, and agents.
Benefit: Reduces implementation time and resources, allowing for quick adoption and scaling.
Pre-Tour Nurture
Pre-Tour Nurture automates the follow-up process with new leads, keeping them engaged and increasing the likelihood of scheduling tours.
Features
Automated Follow-Up
Description: Maintains engagement with leads through automated follow-ups, ensuring they remain interested and informed.
Benefit: Increases the likelihood of converting leads into scheduled tours by keeping them engaged.
Optimized Communication Timing
Description: Delivers messages at the optimal time with clear calls-to-action, maximizing the impact of communications.
Benefit: Enhances conversion rates by ensuring messages are received when leads are most receptive.
AI-Led Conversion Boost
Description: Utilizes AI to streamline the conversion process, reducing the workload on agents and increasing efficiency.
Benefit: Improves conversion rates while freeing up agent time for other tasks.
Effortless Implementation
Description: Provides an easy setup and scaling process, requiring minimal effort from marketers, managers, and agents.
Benefit: Facilitates quick adoption and scaling, allowing for immediate impact on lead engagement.
Scalable Results
Description: Delivers scalable results across the portfolio, ensuring consistent performance and engagement.
Benefit: Enhances overall portfolio performance by applying successful strategies across all properties.
Journey AI Blasts
Journey AI Blasts enables the creation and distribution of branded, beautiful emails to engage prospects and residents effectively.
Features
Branded Email Templates
Description: Provides templates for creating visually appealing and branded emails, ensuring consistent communication.
Benefit: Enhances brand image and engagement by delivering professional and attractive emails.
Centralized Alert Management
Description: Allows users to manage all alerts from a single platform, streamlining communication processes.
Benefit: Improves efficiency by reducing the complexity of managing multiple communication channels.
Refer-a-Friend Program
Description: Facilitates a refer-a-friend program, encouraging residents to refer their friends to the community.
Benefit: Increases resident acquisition through word-of-mouth referrals, leveraging existing relationships.
Active Nurturing
Description: Engages prospects and residents through ongoing communication, maintaining interest and satisfaction.
Benefit: Improves retention and conversion rates by keeping the audience engaged and informed.
Event Management
Description: Offers tools for managing events, similar to Eventbrite, tailored for the multifamily industry.
Benefit: Enhances community engagement by facilitating the organization and promotion of events.
Quantitative Benefits
"A native experience converts 3x more tours compared to widgets."
Source: Journey AI Tours - Hy.ly
"Among 18-34 year old, prospects are 130% more likely to book based on a virtual tour."
Source: Journey AI Tours - Hy.ly
"Resident Welcome Experience Outperforms Hyly Benchmark by 2.55x"
Source: Resident Welcome - Hy.ly
Testimonials
"I wanted to create a tech company where we had the flexibility to react to the market demands quickly and focus on creating an exceptional product, not profits."
Munish Gandhi, Founder at Hyly.AI
Source: Our Story - Hy.ly
Customer Stories
Bozzuto
Problem: Challenging for multifamily companies to make technology work for them
Value Add: Hyly.AI created products that not only work for multifamily but change how multifamily works
Outcome: Bozzuto became Hyly.AI's first multifamily client in 2013, leading to Hyly.AI's focus on the multifamily industry
Source: Our Story - Hy.ly
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