Tool Details

Krisp icon

Krisp

Overview

Krisp is a leading provider of AI-powered solutions designed to enhance communication by eliminating background noise, transcribing meetings, and providing real-time voice translation. Their products cater to individuals, teams, call centers, and enterprises, offering tools that improve clarity and productivity in online meetings and customer interactions.

Industry: Software

Ideal Customer Profiles: Krisp's ideal customers include remote workers, freelancers, call centers, enterprises, and any organization that relies heavily on online communication and meetings. Their solutions are particularly beneficial for businesses looking to improve communication clarity and efficiency.

Website: krisp.ai

LinkedIn: http://linkedin.com/company/krisphq

Twitter: http://twitter.com/davitb?lang=en

Products

AI Noise Cancellation

Krisp's AI Noise Cancellation technology works by eliminating background noises, voices, and echoes from both inbound and outbound calls, ensuring maximum clarity. It is compatible with any conferencing app and call center platform, making it versatile and easy to integrate.

Features

Background Voice Cancellation

Description: This feature ensures that only the active speaker's voice is heard during calls, eliminating other nearby voices and distractions. It enhances the clarity of communication by focusing on the primary speaker.
Benefit: Users experience clearer communication without interruptions from background voices, leading to more productive meetings.

Background Noise Cancellation

Description: This feature removes all background noise from both sides of the call, ensuring that the conversation is free from distractions and chatter.
Benefit: Users can focus on the conversation without being distracted by background noise, improving the quality of communication.

Echo Cancellation

Description: This feature removes room and acoustic echoes from the call environment, ensuring that the audio is clear and echo-free.
Benefit: Users enjoy a more professional and clear audio experience, regardless of their physical environment.

AI Meeting Transcriptions

Krisp offers free unlimited AI-powered meeting transcriptions that are 96% accurate, providing real-time insights and easy sharing capabilities. The transcriptions are secure and on-device, ensuring privacy.

Features

Automatic Meeting Transcriptions

Description: This feature provides free, unlimited transcriptions of meetings with 96% accuracy, compatible with any conferencing app without the need for plugins or extensions.
Benefit: Users can easily capture and review meeting content, ensuring that no important details are missed.

Automatic Recordings

Description: This feature allows for automatic recording of meetings across all apps, with the option to choose between a bot-free or bot-assisted experience.
Benefit: Users can review and share meeting recordings easily, ensuring that all details are captured and accessible.

AI Meeting Assistant

Krisp's AI Meeting Assistant automates the process of transcribing, summarizing, and recording meetings, making collaboration more efficient and productive. It works seamlessly with any conferencing app.

Features

AI Meeting Summary and Note Taker

Description: This feature automates the creation of meeting summaries and notes, allowing users to assign tasks and prioritize action items with deadlines.
Benefit: Users save time on meeting follow-ups and ensure that all action items are clearly defined and tracked.

Streamlined Recordings and Playback

Description: This feature captures meetings with any app and stores them in one place, with synchronized playback alongside AI transcriptions.
Benefit: Users can easily access and review meeting content, enhancing collaboration and accountability.

AI Accent Localization

Krisp's AI Accent Localization converts agents' accents in real-time to the customer's native accent, improving communication clarity and reducing the need for accent training.

Features

Real-Time Accent Conversion

Description: This feature dynamically changes the agent's accent into the customer's native accent in real-time, enhancing comprehension and communication effectiveness.
Benefit: Call centers can reduce training costs and improve customer satisfaction by ensuring clear communication.

Natural Voice Outputs

Description: This feature provides natural male and female voice outputs for agents, ensuring that they sound professional and clear to customers.
Benefit: Agents can communicate more effectively with customers, improving the overall customer experience.

AI Live Interpreter

Krisp's AI Live Interpreter provides real-time voice translation for call centers, supporting over 20 languages without requiring integration with existing platforms.

Features

Instant Language Support

Description: This feature provides instant voice translation in over 20 languages, joining calls immediately to facilitate communication without the need for human interpreters.
Benefit: Call centers can support a wider range of languages at a lower cost, improving accessibility and customer satisfaction.

Platform Compatibility

Description: This feature ensures that the AI Interpreter works with all customer experience and voice platforms without requiring additional integration.
Benefit: Call centers can easily implement the interpreter service without disrupting existing systems, ensuring seamless operation.

Quantitative Benefits

"96% accurate AI transcriptions"

Testimonials

"Atlassian staff working at home have benefitted from the Krisp service since early in the pandemic. Since our Team Anywhere announcement, we have sought ways to make remote and hybrid working more effective, and Krisp's ability to screen background noise from calls and recordings has been invaluable to many staff."

Harvey Jones, Head of Workplace Collaboration at Atlassian

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"With a nice noise-canceling headset, you can remove those background noises coming from your side of the call for yourself, BUT, you still have to deal with the other sides of the calls, and Krisp lets you filter out those noises as well. No more Dog Barking in the background!"

Chad E., Solutions Architect

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"Krisp mutes the noise I don't want going into my call and always allows me to be heard. I have crying kids in the background, noisy house stuff, noises from my computer and none of them ever get on the call. Bonus points for being able to mute the backgrounds of others on the call if their environment is noisy."

Isaac G., Agile transformation coach

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"Krisp works exceptionally well. Once set up, it is a pretty seamless experience and automatically detects whichever software I'm using. Nobody on the other line can ever hear the background noise from my end, and people have commented that it sounds like I'm "in a library" or a studio."

Karsten B., Executive Compensation Associate

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"Life saver for WFH employees. Krisp allows me to work from home where there are dogs barking, laundry running, and people going about their daily activities - yet their noise is blocked so I can appear professional and not be a distraction on video calls."

Jaslyn T., Client Services Manager

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"AI noise cancellation works as advertised, even in the noisiest environments. Runs seamlessly in the background. Easy to toggle on/off and adjust settings from the taskbar corner on windows. The two-way noise cancellation is a huge benefit, eliminating the distracting background noises of your non-krisp-using coworkers."

Eric Z., Principal Owner

Source: World’s #1 Noise Cancelling App and AI Meeting Assistant

"Krisp's technology supports our vision of leveraging AI to deliver better experiences for our clients' customers. Our group is committed to driving grounded innovation through partnerships that empower CX improvement, and Krisp is a valued partner on this roadmap."

Olivier Camino, Global COO at Foundever

Source: Accent neutralization software that automatically reduces and converts accent of call center agents.

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