Troops
Overview
Troops is a company that specializes in enhancing productivity and collaboration for revenue teams by integrating CRM systems with messaging platforms like Slack and Microsoft Teams. As a part of Salesforce, Troops provides intelligent alerts, CRM insights, and inline editing capabilities to streamline workflows, improve data accuracy, and foster team collaboration, ultimately driving more revenue for businesses.
Industry: Software
Ideal Customer Profiles: Troops' ideal customers are revenue teams within organizations that use CRM systems like Salesforce and rely on messaging platforms such as Slack and Microsoft Teams for communication. These customers are typically looking for ways to enhance productivity, streamline workflows, and improve collaboration across sales and customer-facing teams.
Website: troops.ai
LinkedIn: http://linkedin.com/company/troops
Products
Revenue Communications Platform
Troops connects systems of record with messaging apps to automate workflows, providing real-time updates, coaching, actions, and insights directly within the communication tools teams already use.
Features
Real-time Updates
Description: Provides real-time updates and insights directly within messaging platforms, ensuring that teams are always informed about critical developments.
Benefit: Keeps teams informed and aligned, reducing the chances of missing important updates.
Grid Inline Editor
Description: A web-based inline editor that allows users to view, edit, and update multiple CRM records simultaneously, saving time on repetitive tasks.
Benefit: Saves users hours each week by streamlining CRM updates and reducing manual data entry.
Troops Signals
Description: Enables the creation of customizable, real-time notifications that deliver critical insights and reminders to teams when revenue-impacting events occur.
Benefit: Ensures timely and relevant information is delivered to the right people, enhancing decision-making and responsiveness.
Deal Rooms
Description: Transforms Slack channels into account-based collaboration hubs, providing a 360-degree view of the customer and facilitating cross-functional teamwork.
Benefit: Increases close rates and sales velocity by improving collaboration and information sharing.
Troops Approvals
Description: Streamlines the Salesforce approval process by ensuring requests reach the right people and providing necessary context for decision-making.
Benefit: Accelerates approval processes, reducing bottlenecks and improving efficiency.
Slack Integrations
Troops offers seamless, no-code integration of CRM and other systems of record with Slack, enhancing communication and workflow automation.
Features
No-Code Integration
Description: Allows users to integrate CRM systems and other records with Slack without requiring any coding skills, simplifying the setup process.
Benefit: Facilitates easy and quick integration, reducing the technical barrier for users.
Microsoft Teams Integrations
Troops provides seamless integration of CRM and other systems of record with Microsoft Teams, enabling enhanced collaboration and workflow automation.
Features
No-Code Integration
Description: Enables users to connect CRM systems and other records with Microsoft Teams without needing to write code, streamlining the integration process.
Benefit: Simplifies the integration process, allowing teams to quickly set up and start using the tools.
Quantitative Benefits
"save reps 5+ hours a week"
Source: Troops
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