Aktify
Overview
Aktify is a company that specializes in automating sales outreach through AI-powered texting, webchat, and calling solutions. Their technology is designed to enhance lead engagement and conversion by delivering live transfers to sales teams, ensuring speed-to-lead, and maintaining high response rates. Aktify's solutions are used by various industries to boost revenue by efficiently managing and converting leads into sales opportunities.
Industry: Sales Automation
Ideal Customer Profiles: Aktify's ideal customers are large enterprises, particularly those in industries such as insurance, home security, and other sectors that rely heavily on lead generation and conversion. These companies benefit from automating their sales outreach processes to improve efficiency and increase revenue.
Website: aktify.com
LinkedIn: http://linkedin.com/company/aktifyinc
Products
AI Texting
Aktify's AI Texting solution automates the process of engaging leads through SMS, providing timely and personalized communication that enhances lead conversion rates.
Features
Speed-to-Lead
Description: The AI texting solution ensures that leads are contacted within seconds of their initial inquiry, reducing the time gap and increasing the likelihood of engagement.
Benefit: This feature maximizes the chances of converting leads by engaging them promptly, which is crucial in maintaining their interest.
Consistent Follow-Up
Description: The AI maintains a perfect memory of all interactions, allowing it to follow up consistently and professionally with leads until they express interest or disinterest.
Benefit: Users benefit from a higher close rate as no lead is forgotten or neglected, ensuring all potential sales opportunities are explored.
High Response Accuracy
Description: The AI texting solution boasts a high response accuracy rate, ensuring that the information provided to leads is correct and relevant.
Benefit: This feature builds trust with leads and enhances the overall customer experience, leading to better engagement and conversion rates.
Webchat AI
Aktify's Webchat AI provides productive and engaging conversations on websites, enhancing the sales potential by converting web visitors into leads.
Features
Productive Conversations
Description: The Webchat AI engages visitors in meaningful conversations, answering their queries and guiding them towards making a purchase decision.
Benefit: This feature increases the likelihood of converting website visitors into leads and ultimately into customers.
Sales Power Enhancement
Description: The AI enhances the sales potential of a website by providing a seamless and interactive experience for visitors.
Benefit: Users benefit from increased lead generation and conversion rates as the AI effectively engages and nurtures potential customers.
AI Calling
Aktify's AI Calling solution automates the process of scheduling and conducting calls with leads, ensuring efficient and timely communication.
Features
Immediate Call Transfers
Description: The AI can immediately call leads and transfer them to the appropriate sales representative, ensuring that interested leads are connected without delay.
Benefit: This feature reduces the time sales reps spend on outreach, allowing them to focus on closing deals with interested leads.
Scheduled Calls
Description: The AI can schedule calls based on the lead's availability, ensuring that communication happens at a convenient time for the lead.
Benefit: Users benefit from increased engagement as leads are more likely to participate in calls scheduled at their convenience.
Lead Qualification
Aktify's AI solutions provide thorough lead qualification, ensuring that only interested and qualified leads are passed on to sales teams.
Features
Quality Lead Qualification
Description: The AI engages in conversations to determine the interest level of leads, filtering out those who are not interested and focusing on those who are.
Benefit: This feature saves time and resources by ensuring that sales teams only engage with leads that have a higher likelihood of conversion.
Interest Filtering
Description: The AI identifies leads that are no longer interested, allowing sales teams to focus on more promising opportunities.
Benefit: Users benefit from improved efficiency and effectiveness in their sales processes, as efforts are concentrated on leads with genuine interest.
Compliance Management
Aktify ensures compliance with complex SMS and call regulations, providing peace of mind to clients using their AI outreach solutions.
Features
Regulatory Compliance
Description: Aktify manages the compliance aspects of SMS and call outreach, ensuring that all communications adhere to the latest laws and regulations.
Benefit: Users benefit from reduced risk of non-compliance, protecting their brand reputation and avoiding potential legal issues.
Campaign Registration
Description: Aktify handles the registration of campaigns with The Campaign Registry, ensuring higher deliverability rates for SMS and calls.
Benefit: This feature enhances the effectiveness of outreach campaigns by improving message deliverability and engagement rates.
Quantitative Benefits
"92% correct response rate (top in the industry)"
Source: Home | Aktify
"20,440 warm call transfers in 2023"
Source: Home | Aktify
"24,490 warm call transfers in 2023"
Source: Home | Aktify
"Connected Live Transfers 20,440"
"Total Leads Messaged 135,401"
"Call Transfer Rate 15.1%"
"Lead Response Rate 68.3%"
"Lead Positive Engagement Rate 32.7%"
"SMS Deliverability Rate 98.3%"
"Avg Duration of Transferred Calls 11m 13s"
"Lead DNC Rate 31.7%"
"Client's monthly spend with Aktify has increased 8.8x during partnership due to exceptional ROI."
"Happy Insurance Client has achieved SMS deliverability rates above 98% over the lifetime of their partnership with Aktify."
"transfer rates increased from 6.5% when they first launched in December 2021 to over 17% in some months in the latter part of 2023 (getting to a 2023 blended rate of 15.1%)."
"Connected Live Transfers 24,490"
"Total Leads Messaged 344,358"
"Call Transfer Rate 7.1%"
"SMS Deliverability Rate 96.8%"
"Avg Duration of Transferred Calls 6m 56s"
"Lead Response Rate 50.1%"
"Lead Positive Engagement Rate 20.0%"
"Lead DNC Rate 30.8%"
"Vivint has achieved SMS deliverability rates above 98% over the lifetime of their partnership with Aktify."
Testimonials
"Using Aktify's AI to contact leads has given Vivint an exceptional ROI because the AI can answer questions and get interested leads on the phone so our reps can simply sell."
Zac B. at Vivint
Source: Home | Aktify
"Can we trust a Sales Rep? Not all the time. Can we trust Aktify? All day long!"
Chad N.
Source: Home | Aktify
"The software exceeds expectations, and the leadership team's dedication to understanding our needs is commendable. All my referrals have been grateful for the recommendation."
Christopher V. at Cambridge Credit Counselling
Source: Home | Aktify
"Aktify consistently generates economical customer acquisitions for us."
Source: How Aktify Works | Aktify
Customer Stories
Vivint
Problem: Difficulty in efficiently contacting and engaging leads
Value Add: Aktify's AI contacts leads, answers questions, and connects interested leads with sales representatives
Outcome: Exceptional ROI for Vivint, as the AI handles initial contact and qualification, allowing sales reps to focus on selling
Source: Home | Aktify
Fortune 200 insurance company
Problem: Needed to increase warm call transfers
Value Add: Aktify's AI engagement system for lead follow-up
Outcome: 20,440 warm call transfers in 2023
Source: Home | Aktify
Multi-billion $ home security company
Problem: Needed to increase warm call transfers
Value Add: Aktify's AI engagement system for lead follow-up
Outcome: 24,490 warm call transfers in 2023
Source: Home | Aktify
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