FullCircl
Overview
FullCircl is a SaaS platform that provides customer lifecycle intelligence solutions to help regulated businesses identify, acquire, verify, onboard, retain, and grow their customer base. It combines advanced data ingestion, validation, and augmentation with real-time news and insights to streamline compliance processes and drive revenue growth.
Industry: RegTech
Ideal Customer Profiles: FullCircl's ideal customers are regulated businesses, particularly in the financial services sector, such as banks, insurance companies, fintech firms, and other financial institutions that require robust compliance and customer onboarding solutions.
Website: fullcircl.com
LinkedIn: http://linkedin.com/company/fullcircl
Products
SmartBanker
SmartBanker leverages data-driven customer acquisition to identify high-potential businesses, tailor outreach, and gain timely insights to mitigate risks, enhancing efficiency and reducing costs.
Features
Improved Targeting
Description: Segment your target market based on the attributes of your most profitable customers. Identify businesses that will benefit from your banking services, maximizing your chance of success.
Benefit: Increases the likelihood of successful customer acquisition by focusing efforts on high-potential leads.
Personalized Engagement
Description: Gain insights into customer behavior and industry trends to tailor your approach. Meet unique needs, providing a personalized touch that fosters strong connections.
Benefit: Enhances customer relationships by providing a personalized experience, leading to stronger connections.
Enhanced Efficiency and Reduced Cost
Description: Streamline your prospecting process, saving time and resources. By optimizing your processes and leveraging accurate data, you can effectively reduce your customer acquisition costs.
Benefit: Reduces operational costs and increases efficiency in acquiring new customers.
Risk Mitigation
Description: Safeguard your business by mitigating risks associated with acquiring new customers. Our pre-screening feature rigorously evaluates customer information, allowing you to identify potential risks early on.
Benefit: Protects the business from potential risks associated with new customer acquisition.
W2 by FullCircl
W2 by FullCircl offers a comprehensive suite of eKYC, AML, and identity verification solutions, providing a single platform for compliance and fraud prevention.
Features
eKYC and Identity Verification
Description: Provides electronic Know Your Customer (eKYC) and identity verification solutions to ensure compliance and secure onboarding processes.
Benefit: Ensures regulatory compliance and enhances security during customer onboarding.
AML Screening
Description: Conducts Anti-Money Laundering (AML) screening, including checks for Politically Exposed Persons (PEPs) and sanctions, to prevent financial crime.
Benefit: Reduces the risk of financial crime and ensures compliance with regulatory standards.
Data Access and Regulatory Oversight
Description: Provides broad access to data for instant approval of applicants, ensuring high levels of regulatory oversight.
Benefit: Facilitates rapid market entry and ensures compliance with regulatory requirements.
SmartOnboard
SmartOnboard automates KYB and AML processes to streamline corporate onboarding and risk management, enhancing compliance and efficiency.
Features
Automated Onboarding
Description: Automates the onboarding process, increasing match rates and ensuring compliance with regulatory requirements.
Benefit: Speeds up the onboarding process and improves compliance, allowing for faster customer acquisition.
Improved Compliance and Screening
Description: Enhances regulatory compliance and customer screening processes, allowing for faster and more secure onboarding.
Benefit: Reduces risk and ensures that only legitimate customers are onboarded, supporting business growth.
SmartAcquire
SmartAcquire provides data-driven customer acquisition solutions for B2B companies, enhancing business development efforts with actionable insights.
Features
Premier Prospect Tracking
Description: Tracks high-potential prospects and keeps users updated with changes in their business and sector trends.
Benefit: Enables timely and relevant engagement with prospects, increasing the chances of successful acquisition.
Advanced Automation
Description: Utilizes advanced automation to streamline processes and enhance collaboration, saving time and resources.
Benefit: Increases efficiency and productivity, allowing teams to focus on strategic tasks.
SmartBroker
SmartBroker helps insurance brokers acquire new business and build long-term client relationships through data-driven insights and engagement strategies.
Features
Focused Customer Intelligence
Description: Provides a focused approach to customer intelligence, enabling brokers to find and engage with customers in a relevant way.
Benefit: Accelerates customer acquisition and enhances relationship building, leading to business growth.
Data-Driven Collaboration
Description: Facilitates data-driven collaboration among account executives, leading to more closed business and time savings.
Benefit: Improves sales performance and operational efficiency, contributing to business success.
Quantitative Benefits
"300% more finance-ready leads"
"55x Return on investment (ROI)"
"94% faster customer onboarding"
"20% increase in match rates"
"BT Local Businesses have generated 7047 new opportunities in the last 12 months with a sales opportunity of £35.1m directly attributable to the insights delivered by FullCircl."
"5.3 Million UK&I active companies enriched daily"
"17.8 Million directors and shareholders"
"3 Million alert emails delivered to our users last year"
"17,000 Relationship professionals we serve everday"
"2.3 Billion API calls made over the past 12 months by our customers"
"600+ clients"
"Supporting the UK's leading banks, including 80% of CMA9 institutions"
"A client-first ethos with an average 82% NPS, meaning more than 8 in 10 customers would recommend us."
"Since implementing FullCircl, Santander UK has been able to reduce the application process time from 14 - 21 days on average down to five days for nearly three quarters of customers."
"Since implementing FullCircl, 800 frontline team members monitor 150,000 commercial relationships daily."
"80% of PIB account execs confirm that leveraging the FullCircl platform has helped them close more new business."
"Advanced automation and data-driven collaboration has also delivered an average time saving of 2.5 hours per person, per week."
"In just three months Roqqett had increased the number of onboarding transaction by 775%."
"BT Local Businesses have generated 7,047 new opportunities in the last 12 months with a sales opportunity value of £35.1m directly attributable to the insights delivered by FullCircl."
"In that time frame they collectively closed 3,906 of these opportunities resulting in £16.7 million of new revenue."
"This investment has delivered a 48x return to date."
"Something which used to take 30-40 minutes now takes a matter of minutes to get a snapshot of any business"
"Curious to know if FullCircl would make Local Businesses more productive and successful, BT conducted a pilot with a Local Business partner office in Coventry. The pilot immediately delivered astonishing results, helping to create £814k of pipeline and 5 closed orders worth £70k – all in the first 30 days."
"In just twelve months BT had co-funded 350 FullCircl licenses nationwide"
Testimonials
"The chief advantage for the onboarding team of using FullCircl has been efficiency. Whereas before they relied on manual data gathering, either via Companies House, creating reports or having clients fill in forms, they can now pull the information they need instantly and verify it."
Katie Ives, Head of Digital Onboarding at Santander UK
"FullCircl offered the opportunity to build a more focused customer intelligence approach - find more customers, engage with them in a highly relevant way, and acquire them faster for an accelerated growth journey."
Anthony Heywood, Head of Marketing at PIB Group
"We looked at a range of KYC providers across the UK, Europe, and US, but we selected W2 by FullCircl for several reasons. They had the right approach for quick and easy setup, and importantly they offered a wide range of KYC checks as well as the functionality to scale up more features as we expand our offering and range of services in the future."
Glenn Smith, CEO & Founder at Roqqett
"BT Local Businesses have generated 7047 new opportunities in the last 12 months with a sales opportunity of £35.1m directly attributable to the insights delivered by FullCircl."
Paul Evans, Regional Director at BT
"Over recent years, operators have been urged to review and update their policies, procedures and controls for combating money laundering considering the latest guidance with various gambling regulations. With W2 by FullCircl providing our AML screening and monitoring solution, we can identify potential risks faster and take remedial action whilst reducing unnecessary false positives."
Geoff Maggs, Director of AML at Entain
"Through our partnership with W2 by FullCircl we've built a scalable self-service onboarding solution. The broad access to data empowers instant approval of applicants and delivers the high level of regulatory oversight needed to support our entry into new markets."
Darren Upson, VP of small Business at Soldo
"We exist to serve our customers and earn their trust by intuitively understanding their needs and working out solutions to their problems. FullCircl is the engine that drives this vision, providing our RM's with the data and insight-driven ability to create compelling experiences throughout the customer journey."
Andy Gray, Managing Director at Corporate & Commercial Coverage
"FullCircl is the 'go to' tool for our relationship managers every morning. They take pride in using it to build and deepen their engagements with customers and prospects."
Ian Isaac, Managing Director at Lombard
"The chief advantage for the onboarding team of using third-party insights has been efficiency. Whereas before they relied on manual data gathering, either via Companies House, creating reports or having clients fill in forms, they can now pull the information they need instantly and verify it."
Katie Ives, Head of Digital Onboarding at Santander UK
"Running FullCircl and Dun and Bradstreet side by side, we realised quickly that we were missing a trick. By streamlining our technology stack, we could reduce the cost to acquire and serve our customers, as well as drive improved collaboration and efficiency across the business with a single version of the truth. FullCircl offered the opportunity to build a more focussed customer intelligence approach - find more customers, engage with them in a highly relevant way, and acquire them faster for an accelerated growth journey."
Anthony Heywood, Head of Marketing – Retail Specialty Division at PIB Insurance Brokers
"With such a big push on organic growth we need to find and engage with the right customers for our business. FullCircl allows us to track what we call 'Premier Prospects' and keep constantly up to date with changes in their business and trends within their sector, so that we can always reach out at the most opportune moment"
Anthony Heywood, Head of Marketing – Retail Specialty Division at PIB Insurance Brokers
"FullCircl has helped us become more integrated as a business and more collaborative in our approach. I love that we provide our people with a sophisticated way to work together to, as FullCircl say - 'do better business faster'."
Anthony Heywood, Head of Marketing – Retail Specialty Division at PIB Insurance Brokers
"I believe that by bringing Artesian and DueDil together and launching an entirely new proposition with FullCircl, the opportunities this offers our business will only get stronger"
Anthony Heywood, Head of Marketing – Retail Specialty Division at PIB Insurance Brokers
"As the saying goes, the whole is greater than the sum of its parts. FullCircl brings something entirely new to the table"
Anthony Heywood, Head of Marketing – Retail Specialty Division at PIB Insurance Brokers
"We get a lot of complimentary feedback from users on how slick our onboarding process is, which is a big feather in the cap for our business, and testament to the strength of our partnership with W2."
Glenn Smith, CEO & Founder at Roqqett
"We wanted to KYC our users to ensure that everyone using our system has that extra layer of security alongside a slick experience,"
Glenn Smith, CEO & Founder at Roqqett
"We looked at a range of KYC providers across the UK, Europe, and US, but we selected W2 for several reasons. They had the right approach for quick and easy set up, and importantly they offered a wide range of KYC checks as well as the functionality to scale up more features as we expand our offering and range of services in the future. This was a real point of differentiation."
Glenn Smith, CEO & Founder at Roqqett
"The best bit about working with W2 is how supportive they've been for our start-up business. We always get to talk to the right people, and they always just get stuff done. We're very pleased with our choice."
Glenn Smith, CEO & Founder at Roqqett
"FullCircl helps us to open up new opportunities and improve our win chances on existing opportunities in the pipeline. It also helps the team conduct their meeting preparation. Something which used to take 30-40 minutes now takes a matter of minutes to get a snapshot of any business, giving me growth indicators, the size of the business, key influencers and financial information."
Lisa Evans, Managing Director at BTLB Coventry
"BT Local Businesses have generated 7,047 new opportunities in the last 12 months with a sales opportunity value of £35.1m directly attributable to the insights delivered by FullCircl. In that time frame they collectively closed 3,906 of these opportunities resulting in £16.7 million of new revenue. What's more, thanks to FullCircl, they have access to a constantly healthy pipeline of opportunities, and greater confidence to go out there and grab them."
Paul Evans, Regional Director at BT Plc
"We selected W2 because we believed they were the only solution provider capable of solving all our pain points and helping us accelerate growth into new European markets."
Darren Upson, VP Small Businesses at Soldo
Source: Soldo Success Story | FullCircl
Customer Stories
Santander UK
Problem: Manual data gathering for customer onboarding
Value Add: FullCircl provided instant access to verified information, eliminating the need for manual data gathering
Outcome: 94% faster customer onboarding and increased efficiency for the onboarding team
PIB Group
Problem: Needed a more focused customer intelligence approach
Value Add: FullCircl offered the opportunity to build a more focused customer intelligence approach
Outcome: Ability to find more customers, engage with them in a highly relevant way, and acquire them faster for an accelerated growth journey
Roqqett
Problem: Needed a comprehensive KYC provider for quick setup and scalability
Value Add: FullCircl (W2) offered quick and easy setup with a wide range of KYC checks and scalability for future expansion
Outcome: Selected FullCircl (W2) as their KYC provider, enabling them to perform a wide range of KYC checks and scale up features as they expand their offering and services
BT Local Business
Problem: Needed to generate new sales opportunities
Value Add: FullCircl provided insights to identify and pursue new sales opportunities
Outcome: Generated 7047 new opportunities in 12 months with a sales opportunity of £35.1m directly attributable to FullCircl's insights
Entain
Problem: Needed to update AML policies and procedures in line with latest gambling regulations
Value Add: FullCircl (W2) provided AML screening and monitoring solution
Outcome: Ability to identify potential risks faster, take remedial action, and reduce unnecessary false positives in AML screening
Soldo
Problem: Needed a scalable self-service onboarding solution with regulatory oversight
Value Add: FullCircl (W2) provided broad access to data for instant approval of applicants
Outcome: Built a scalable self-service onboarding solution with instant approval of applicants and high level of regulatory oversight to support entry into new markets
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